Jumat, 07 Juli 2017

Online Gaming - Winning the Payments Battle

As the video game industry shifts from retail to a rapidly expanding online market, previously inaccessible segments are opening up to publishers and developers. The online gaming market is experiencing explosive growth - players are no longer tied down by games that require a certain console or level of connectivity. Mobile games have upped the ante even further by increasing the geographic range of a game and its potential player base. No longer viewed as a pastime primarily enjoyed by adolescents and younger children, the video game industry has firmly implanted itself into the economy and lives of almost all geographic areas and spans the breadth of socioeconomic factions. According to research conducted for ESA, the actual average age of a gamer is 30, and the division between the sexes is almost even, with 55% male and 45% female. From the female boomer who spends a few minutes playing bejeweled after dinner, to the 30 something game designer who supports a family in the burbs -the video game industry is a burgeoning entity.

Beyond the retail sphere, where packaged games are purchased for a set price to be played on a console at home - online video games fall into two categories: pay to play and free to play. With pay to play, users opt to pay a monthly subscription, usually via credit card, which maintains their account within the game. The most widely known pay to play game is World of Warcraft (WOW) - which is purported to have a 7+ million monthly subscriber base. Pay to play games garner revenue from their subscriber base, so developing a strong band of followers early on is key to their success.

Free to play games have a somewhat more complicated reputation and means to generating revenue. While it's been predicted that free to play games are set to overtake pay to play models in the next few years, it remains to be seen whether or not diehard fans of a certain pay to play game will be ready to take that leap. Free to play games are just that: free to play. However, they do generate revenue by ads, and making items available for purchase throughout the course of the game (generally they will offer to get rid of the ads once a player has spent a specified amount, such as $3). These items are normally small items that enhance a character or game play - a mightier sword for a warrior character, for instance, or a new colour shade for use in a drawing game. These items are for sale for a nominal fee, normally less than a dollar and most certainly less than five dollars. These low value transactions are aptly named microtransactions or micropayments due to their size. It's an exchange of real world money for game goods or services.

Free to play games have been widely criticized by followers of pay to play models due to perceived lack of quality and a somewhat transient game experience. Pay to play games generally provide a more satisfying social experience for players as users seek out and form groups meant to assist their character in advancing further in the game. Free to play proponents relish the ability to pick up and leave off whenever they please, and to not be indebted to the game by fear of losing their monthly 'investment'. Another factor is time, while many players comment that they time commitment required to do well in a pay to play model is impractical for anyone who needs to devote time to a balanced lifestyle.

While subscription payments for pay to play games are relatively straightforward in that they normally only require access to a credit card, micropayments are more complicated as they are normally too low value to fit well within a card scheme set up. Because of the excessive per charge fees, it often does not make good business sense to use a typical credit card charge for each micropayment. Some alternatives include charging an amount to a player's account, which the player is then free to use up as they proceed through the game. Another option is to take the cardholder's information and bill out once the amount reaches a certain threshold, say 10 or 15 dollars. For those markets where cash is king, the use of an ewallet enables gamers to take part in both models of online games.

Some games develop a virtual economy and virtual currencies also exist. While the crypto currency of Bitcoin has made inroads into the industry, it remains to be seen whether or not this could be a valid solution to the logistical issue presented by micropayments in free to play games.

Once a company makes the move to online gaming, it becomes necessary to understand and accommodate for the different payment needs. Super Data compiled research to show the most popular payment types in markets around the world. Just as international ecommerce gurus will attest, once you understand local payment preferences, you will set yourself up to capture the largest market share - at home or around the globe. According to the research, gamers in the US, UK, Mexico, France, India and Japan prefer credit card, while in Germany credit card ranks number 5, after direct debit, prepaid card and ewallet. In Brazil bank transfer is the first choice of payment. It follows then, that "Based on the wide variety in both the different used payment methods and the difference in volume from one country to the next, the suggestion emerges that publishers with a global strategy are best served by a multi-facetted monetization strategy" (The Gamer is Always Right - Super Data Research, March 2012).

When selecting a payment processor for online gaming payments, it's clear that the most important criteria include an international capability along with the capacity to offer a wide range of alternative payment options, to capture the largest market share. Ask potential processors if they handle micropayments, and what type of access they have to country specific knowledge of payment preferences for online gamers, as preferences are divided along country borders.

If you want to process international payments, PacNet Services can help. We provide a full range of international payment processing services used by companies around the globe. We offer local-currency merchant accounts, card processing, direct debit, electronic payments, foreign cheque deposits, and multi-currency payouts for refunds and rebates as well. Our clients enjoy easy setup, competitive rates, and rapid settlement to whichever bank account you use today. Visit us today at.

2013 Retail Christmas Shopping Season - What Are We Looking At?

Cyber Monday and the few days leading up to Black Friday showed gains over the 2012 figures, decent gains, but still along the expected trend line, no major breakouts or attempts to go hyperbolic. And of course, we don't have any figures for electronic money like BitCoin transactions in these 2013 numbers, but you can bet major retailers are considering ways to tap into that, just as our politicians in Washington DC will soon try to figure out how to tax those secure transactions.

The 2013 Christmas shopping season might be bad for a few reasons; late Thanksgiving, fewer days of shopping, weather, and consumers feeling poor knowing ObamaCare will cost them more, so the Middle Class might be more prudent and go light on shopping - right now everyone is counting on the Credit Card companies loosening the reigns to promote consumer buying - I wonder if that will help as much as Wall Street and retailers hope. If retail sales tank, our stock market pull-back could come sooner than later, another jobs hit with layoffs and seasonal workers all out of work at the same time.

The Wall Street Journal reporting that sales were expected to grow 3-4% over those of 2012 Christmas Season in an article; "Sales Brighten Holiday Mood" by Josh Mitchell and Shelly Banjo, which stated, you know "that government shutdown? Consumers shrugged it off, mostly." Now then, back to the ObamaCare issue, Wal-Mart noted that their surveys and sales figures show that the consumers are tapped out and their spendable income has dwindled - one common comment is the cost of health care increases are making it harder for people to buy things, less money.

Personally, I do not see this Christmas Season as breaking any speed records, but it is nice to see all the retailers ramping up with seasonal hiring, which helps unemployment numbers temporarily - which helps consumer confidence, but there is a difference between temporary good news and actual spendable money in one's pocket. What about Credit Card Companies?

Yes, people spend for Christmas presents on credit card, and that probably makes them feel good from their depression of lack of cash, but how much will they blow during this holiday season as they watch their family's costs increase to the point of overwhelming there dwindling income as their hours are cut, again due to ObamaCare. In closing do not expect a huge Christmas buying season, but it won't be a disaster either. Please consider this and look on the bright side.

Lance Winslow has launched a new provocative series of eBooks on Future Retail Concepts. Lance Winslow is a retired Founder of a Nationwide Franchise Chain, and now runs the Online Think Tank.

Towards a New Civilization

In the wake of the economic crisis that occurred in 2008, the expected recovery hasn't yet shown up. I think we shouldn't be asking ourselves when a recovery will happen but rather if a recovery will happen. There are the usual suspects of peak oil and wealth inequality, but I posit a different cause: automation. As computers, sensors and actuators get cheaper and better, we're beginning to see industries becoming increasingly automated and person free. In fact recent research done by the Gartner research firm has stated that the first human free companies will start to appear around 2020 to 2030.

What will the future of employment be? Some say that the new technology will actually create more jobs and point to the industrial revolution as an example. While menial labor was reduced by the industrial revolution, people could still get into jobs that required education. That's not the case now. With advancements ranging from driverless cars, to software that reads for lawyers, the jobs requiring brains are now disappearing. The future increasingly looks bleak for people who are not higher ups at companies or government. The future may be one of the vast majority of people scraping by in slums. Or will it?

Believe it or not, people have been thinking about what technological employment will entail and have suggested multiple solutions. Some solutions are radical, while others are mundane. In this article I'm going to focus on a solution called guaranteed basic income. What is that, you might ask? It's a solution to technological unemployment in which all people (in many cases over a certain age) receive money or credit for spending. There's a conundrum with this though, where do we get the money or credit? Usually this is done via heavy taxation, which is unpopular with many people. But a new answer may have shown itself.

Cyber currencies like Bitcoin may be the way forward in this case. A civilization could set things up in which a weekly spending voucher is provided to each of its citizens. The voucher is reset every week and all people get an equal share of currency. With the need for work gone, the people in such a civilization would, instead of focusing on job security, could focus on improving their civilization.

This is my vision. Imagine a world where money is given to people to spend on the fruits of automated labor. With improvements in manufacturing and energy production, cities could be greened with buildings surrounded by foliage. No more need for factories or power plants taking up space; each building could be self sufficient. The cities could even be a place where people and animal could both thrive. Instead of life being crowded out of cities, life could be reintroduced to them with no detrimental impact to people. And with poverty eliminated, crime could be very low, if not non-existent.

There is a long and difficult road ahead if we want to make this vision a reality. But I'm confident that it can be done, and sooner than most realize.

Beyond Aristotelian Monetary Properties

According to Aristotle, money must have the following properties:

Durability
Portability
Divisibility
Intrinsic value
Intrinsic Monetary Value

So Aristotle regarded intrinsic value -- the exchange value money would always have even without being money -- as a property without which money became impossible, or at least unsound. However, not only his idea of sound money was wrong as it was also the opposite of the truth: intrinsic value is precisely what makes money unsound. To understand why, let us begin by defining money in the least controversial way possible:

Money is anything accepted as payment for goods and services and repayment of debts.
Then, let us notice the different meanings that money being "accepted as payment for goods and services and repayment of debts" has to buyers or debt redeemers and sellers or creditors:

To sellers and creditors, it means their accepting the money respectively of buyers and debt redeemers.
To buyers and debt redeemers, it means the acceptance of their money respectively by sellers and creditors.
Finally, let us notice that any buyers or debt redeemers ignoring the acceptance of their money respectively by sellers and creditors would be the same as the lack of that acceptance. Money must already be known even by merely possible buyers and debtors to be "accepted as payment for goods and services and repayment of debts":

From Aristotle to Adam Smith to Marx to Milton Friedman, we have never made such a distinction between accepting money and knowing about its acceptance by others. Instead, by assuming that monetary acceptance does not require its own social awareness, we have long been sharing the false belief on individually rather than socially accepted money.

While, despite acceptance depending on evaluation, the resulting absence of any actual (socially accepted) form of money makes monetary evaluation unnecessary, whether by sellers, buyers, creditors, or debt redeemers. This possible absence of any evaluation of money then reduces its required exchange value to an intrinsic property of the monetary object itself, hence to just another preexisting reason for its acceptance as money -- Aristotle's "intrinsic" monetary value.

So requiring money to have an intrinsic value results from confusing between individually and socially accepted money: actual monetary value requires no longer individual but instead already social (reciprocally aware) acceptance of its own representation by an object, being thus never intrinsic to that object.

Indeed, monetary history overwhelmingly shows that anything can be money, whether being otherwise valuable or not. So whoever advocates "intrinsic value" as a means of "restoring" monetary soundness must either completely abandon that idea or find something else to "back" it -- other than the requirement for money to have such an extrinsic monetary value.

Beyond Aristotle

Additionally, since Aristotle, money has conceptually acquired a myriad of new required properties, like transmissibility, fungibility, or scarcity.

Transmissibility

The idea of money being transmissible was alien to Aristotle. This is because money was to him just a physical object, something usually portable but hardly transmissible. Today, money can be a number electronically or optically recorded, something both portable and electronically or optically transmissible.

Fungibility

Unlike transmissibility, fungibility was not alien to Aristotle, despite absent from his required monetary properties. It only means that money must not vary qualitatively, but only quantitatively.

Scarcity

Scarcity was also not alien to Aristotle, despite absent from his required monetary properties. It only means that money must be hard enough to find or produce for preventing the monetary unit from losing value too rapidly, if ever.

Relative Monetary Requirements

Finally, there are historical examples of money partially lacking not only transmissibility, but also each single one of Aristotle's three first required monetary properties (durability, portability, and divisibility), or even fungibility -- as in sea shells or feathers -- and scarcity -- as in bank notes. Indeed:

All those properties are quantifiable.
Money must have only a minimum of durability, portability, divisibility, transmissibility, fungibility, and scarcity, variable according to social development -- and sometimes negligible, like the transmissibility of sheer gold.
The quantitatively variable nature of those properties makes them relative monetary requirements. Other such requirements include making theft or counterfeiting difficult and storage easy, none of which mentioned by Aristotle.

Absolute Monetary Requirement

There is only one absolute monetary requirement: money must be publicly private.

Public Privacy

This requirement was not alien to Aristotle, despite absent from his required monetary properties. It only means that monetary value must be private while its representing object must be public. A physical object can only partially meet this requirement since it cannot itself distinguish monetary value from its then-physical representation, which makes any such object privately public -- in addition to falsely making its monetary value intrinsic to it.[1] Only today, with public-key cryptography, can Bitcoin-like money be publicly private without being privately public, by representing monetary value as a private key then metarepresenting it as the corresponding public key -- to become what in my book Representational Monetary Identity I call a metarepresented money, or metamoney.

How Is Chinese Gold Investment Affecting the Gold Price?

With the gold price behaving contrary to expectations these last 18 months and the sudden drops in prices in April and June of this year, China's effect on the gold investment market has once more come under the spotlight.

How does this emerged, giant economy and its people affect trends in the price of gold?

Quite a lot it turns out.

Rethinking how gold prices are set

Investors have thought for years that the main centres for gold price discovery were in London and New York, citing the opaque London Gold Market and the COMEX futures contracts.

However, it seems the growing size of the Shanghai Gold Exchange is bringing competition to this market. This much more physical of gold markets, where 240 tonnes of gold bullion was delivered in April compared to 3 tonnes at COMEX, is quite different to its dynamics than London and COMEX.

London and COMEX markets have been famous for their fractional nature, which could mean that investors lose confidence in these locations if they think they cannot be guaranteed delivery of their gold bars.

This issue has been written about by hedge fund manager Ned Naylor Leyland for some time. Other recent reports have also shown the superior physical nature of the Shanghai Gold Exchange, where far higher delivery ratios exist compared to COMEX.

It's all different in Shanghai

In contrast the transparent nature of the Shanghai exchange, with its ability to deliver huge tonnage of the yellow metal, might become an increasingly attractive destination for investors to bring their bids and offers.

For now the Western market probably do maintain dominance in the setting of gold prices, but China's ravenous appetite for hedges against the dollar based financial system is leading to new and improved gold markets inside China itself.

Already Western institutions have forged relationships into Chinese exchanges allowing traders to access these markets.

Only time will tell how quickly China might also usurp the West in this key area of gold trading.

If at this time 'Mrs Wong', as Max Keiser refers to the 300 million Chinese housewives buying gold, is the main constituent part of retail demand at the Shanghai exchange, she might be joined by Mrs Watanabe, Mrs Smith and Mrs Benz if Western and Japanese retail investors seek better markets for their trading and investment needs.

How does this fit into the currency wars?

The Chinese are well aware of their position in the global currency wars. It's why they're so warm in their attitudes towards precious metals and Bitcoin. They are looking to escape the downsides they experience within the dollar based financial system.

It is in China's interests to get as big a slice of the gold game as she possibly can. This might involve a bullion backed yuan, the largest and most robust trading markets and exchanges and perhaps also the most efficient, transparent and reliable retail investment services and products.

China knows the importance of the Shanghai Gold Exchange in her long time plans.

Watch out for the growth and evolution of this exchange. It can only become a more and more important hub for setting gold prices.

Will Bancroft is Co-Founder of The Real Asset Company and a notable gold commentator regularly published by the financial media and investment sites online. You might have seen his writings on Stockopedia, Seeking Alpha, Yahoo Finance, the Telegraph and a range of gold investment sites.

Minggu, 02 Juli 2017

All the News That’s Fit to Print Out

When news broke on May 8 about the arrest of a half-dozen young Muslim men for supposedly planning to attack Fort Dix, alongside the usual range of reactions — disbelief, paranoia, outrage, indifference, prurience — a newer one was added: the desire to consecrate the event’s significance by creating a Wikipedia page about it. The first one to the punch was a longtime Wikipedia contributor known as CltFn, who at about 7 that morning created what’s called a stub — little more than a placeholder, often just one sentence in length, which other contributors may then build upon — under the heading “Fort Dix Terror Plot.” A while later, another Wikipedia user named Gracenotes took an interest as well. Over the next several hours, in constant cyberconversation with an ever-growing pack of other self-appointed editors, Gracenotes — whose real name is Matthew Gruen — expanded and corrected this stub 59 times, ultimately shaping it into a respectable, balanced and even footnoted 50-line account of that day’s major development in the war on terror. By the time he was done, “2007 Fort Dix Attack Plot” was featured on Wikipedia’s front page. Finally, around midnight, Gruen left a note on the site saying, “Off to bed,” and the next morning he went back to his junior year of high school.

Wikipedia, as nearly everyone knows by now, is a six-year-old global online encyclopedia in 250 languages that can be added to or edited by anyone. (“Wiki,” a programming term long in use both as noun and adjective, derives from the Hawaiian word meaning “quick.”) Wikipedia’s goal is to make the sum of human knowledge available to everyone on the planet at no cost. Depending on your lights, it is either one of the noblest experiments of the Internet age or a nightmare embodiment of relativism and the withering of intellectual standards.

Love it or hate it, though, its success is past denying — 6.8 million registered users worldwide, at last count, and 1.8 million separate articles in the English-language Wikipedia alone — and that success has borne an interesting side effect. Just as the Internet has accelerated most incarnations of what we mean by the word “information,” so it has sped up what we mean when we employ the very term “encyclopedia.” For centuries, an encyclopedia was synonymous with a fixed, archival idea about the retrievability of information from the past. But Wikipedia’s notion of the past has enlarged to include things that haven’t even stopped happening yet. Increasingly, it has become a go-to source not just for reference material but for real-time breaking news — to the point where, following the mass murder at Virginia Tech, one newspaper in Virginia praised Wikipedia as a crucial source of detailed information.

So indistinct has the line between past and present become that Wikipedia has inadvertently all but strangled one of its sister projects, the three-year-old Wikinews — one of several Wikimedia Foundation offshoots (Wikibooks, Wikiquote, Wiktionary) founded on the principle of collaboratively produced content available free. Wikinews, though nominally covering not just major stories but news of all sorts, has sunk into a kind of torpor; lately it generates just 8 to 10 articles a day on a grab bag of topics that happen to capture the interest of its fewer than 26,000 users worldwide, from bird flu to the Miss Universe pageant to Vanuatu’s ban on cookie imports from neighboring Fiji. On bigger stories there’s just no point in competing with the ruthless purview of the encyclopedia, which now accounts for a staggering one out of every 200 page views on the entire Internet.

Continue reading the main story
The tricky thing is, the process by which Wikipedia usually, eventually gets things right — the notion that mistakes in a given entry, whether intentional or unintentional, will ultimately be caught and repaired as a function of the project’s massive, egalitarian oversight — doesn’t seem as if it would work when people are looking for information about events unfolding in real time. How on earth can anyone be trusted to get the story right when any version of the story is only as accurate, or even as serious, as the last anonymous person to log on and rewrite it?

Nothing is easier than taking shots at Wikipedia, and its many mistakes (most often instances of deliberate vandalism) are schadenfreude’s most renewable resource. But given the chaotic way in which it works, the truly remarkable thing about Wikipedia as a news site is that it works as well as it does. And what makes it work is a relatively small group of hard-core devotees who will, the moment big news breaks, drop whatever they’re doing to take custody of the project and ensure its, for lack of a better term, quality control. Though Wikiculture cringes at the word “authority,” in a system where a small group of people has the ability to lock out the input of a much larger one, it’s pure semantics to call that small group’s authority by any other name. Still, the only way to install yourself in that position of authority on Wikipedia is to care about it enough. So who are the members of this all-volunteer cadre, and why should it matter so much to them whether Wikipedia is any good at all?

Jimmy Wales, the founder and watchmaker-god of Wikipedia, isn’t completely sure who they are either, but that’s fully in keeping with the radically decentralized culture of the project itself. (Wikipedia last did a survey of its own users in 2003, and it has no plans for another one.) He did bristle when I suggested that they tended to be in their early 20s or even younger — editing encyclopedia entries, he said, is “not a young person’s hobby” — but after we traded stories for a while, he admitted that his own evidence was as anecdotal as my own.

“I’m always traveling and meeting Wikipedians everywhere,” he said, “but there’s probably some bias in the sample that I get, in that the very youngest may not be able to go out and meet us on a Thursday night for a beer because they have school the next day. So I may get a bit of a skew.”

Wales is a soft-spoken man with the unnerving focus of a person who sees something nobody else in the room sees. The word that comes up most often in his conversation is “interesting,” and that’s as good a key as any to understanding the mind-set of someone who has put in motion a public project so vast that he no longer has any real power over it. Not that such power is anything he covets. In his former life he made a killing as an options trader in Chicago, but his manner is much more monastic than that might suggest. We met at his rather shockingly modest hotel just south of Times Square, and while I could not source this statement well enough to satisfy an ardent Wikipedian, I would feel comfortable wagering that he is the only person on Time magazine’s list of the World’s 100 Most Influential People to have recently passed a night in that particular fleabag.

Wales’s own modesty sets the tone for the whole enterprise; still, Wikipedia does feature — though many users will deny it zealously — a kind of rudimentary institutional hierarchy. Among the 4.6 million registered English-language users are about 1,200 administrators, whose “admin” status carries a few extra technical powers, most notably the power to block other users from the site, either temporarily or permanently. Those nominated for adminship must answer an initial series of five questions, after which other users have seven days to register their approval or disapproval. Above the admin level are the cheekily named “bureaucrats,” who are empowered to appoint the admins and will do so if they deem a user consensus has been reached (the magic number is somewhere around 70 percent approval). There is also a level above the bureaucrats, called stewards, of whom there are only about 30, appointed by the seven-person Wikimedia Foundation board of directors. The higher up you go in this chain of authority, the humbler the language they use to describe their status: they compare themselves frequently to janitors or, more tellingly, to monks. There is an unmistakably religious tone to this embrace of humility, this image of themselves as mere instruments of the needs and will of the greater community. (The encyclopedia’s guiding principles are known as the Five Pillars.) The level of devotion to this ideal can get a little cultlike: one admin insisted to me that the vote by which he was elevated was not a vote at all but a “community consensus,” though he allowed that the means by which this consensus was reached did have “votelike tendencies.”

Though Wales is right that there are plenty of devoted Wikipedians out there who are upward of 25 years old, most of those who do the hard-core editing on a breaking news story seem to be at the younger end of the spectrum. Part of the reason for that may be that high-school and college students are much more likely than older folks to have six or eight hours at a stretch to devote to something on the spur of the moment. But there is also something uniquely empowering — for better or for worse — about Wikipedia, in that there is no real organizational ladder to climb: since everyone contributes behind screen names (which may or may not match their real ones), questions of age, appearance, experience and so forth don’t color the discussion. The only way to achieve a degree of authority in the world of Wikipedia is to show sufficient devotion to it, and that can happen in relatively short order. Gracenotes, for instance, was considered for admin status in part for his work on the Fort Dix story, and in part as a simple consequence of the fact that he will often, after his homework is done and his church responsibilities are fulfilled, spend six hours or more a night cleaning up errors in the encyclopedia. An amateur programmer and calculus buff who lives near Poughkeepsie, N.Y., he became seriously involved with Wikipedia just about eight months ago, after his parents ordered him out of a different online community of which they did not approve.

When you’re talking about Gracenotes and those Wikipedians like him — people who, though they work very hard, generally do so without leaving their bedrooms — what does “news” even mean? The presentational difference is that Wikipedia’s version of events comes in the form of one constantly rewritten, constantly updated, summary article, rather than a chronological series of articles, each reflecting new developments, as newspapers and even most news sites do. But much more significant than that, no Wikipedia article contains any attempt at actual reporting — in fact, original research is forbidden.

The rule, according to Wales, is “not out-of-context absolute” — if he, or some other trusted Wikipedia user, happened to be present at some catastrophic event and took a picture of it, that picture wouldn’t necessarily be removed from the site — but in general, he explained, “it’d be too easy to be hoaxed. And anyway, an encyclopedia is really not where you should go for that. Britannica doesn’t publish original research. An encyclopedia is the condensation of received wisdom.”

For real-time received wisdom, there’s pretty much one place to go in today’s world, and that’s Google. Thus Gruen fleshed out the Fort Dix story entirely by searching sources on Google and its offshoot, Google News. During the editing frenzy on May 8, he told me, “There was one dispute where somebody thought we should be using the word ‘alleged’ a lot more than we were, because it was, like, how do you know they were really planning on doing it? But I was kind of against too much use of ‘alleged,’ because, well, I don’t know, I just kind of felt that the F.B.I. was a pretty reliable source.” At which point thousands of dead journalism professors turned over in their graves.

But even when Wikipedia’s function is journalistic, its aim is not; rather than report the news, the goal is to act as a kind of phenomenally fast, bias-free digest of what others have already reported elsewhere. On a big news day, Wikipedia functions like a massive, cooperative blog — except that where most blogs’ function is to sieve news accounts through the filter of strong opinion, Wikipedia’s goal is the opposite: it strives to filter all the opinion out of it. With 10 or 20 or 50 pairs of eyes on every available news account, if one fact, or one loaded word — “terror,” say — appears in one of those accounts but not the others, Wikipedia’s own version will almost always screen it out. Not exactly investigative journalism, but it doesn’t pretend to be; it relies on others for that.

Natalie Martin, a 23-year-old history major at Antioch College in Ohio, was granted admin status last winter after contributing to the site for about nine months. She thought at one point in her life that she wanted to be a journalist, she said, “but then I decided that my only real interest in newspapers is fixing all the comma mistakes.” Martin works at the circulation desk of a local library — a job that often leaves her attention less than fully engaged, in which case she logs onto Wikipedia and looks for errors. Her usual M.O. is to check the “recent changes” page, a running log of the most recent edits made anywhere on the site, no matter how large or small. It gives you some sense of the project’s scale to learn that the roughly 250 most recent changes to the English-language Wikipedia were made in the last 60 seconds.

On a normal day, she told me, much of her work involves finding and instantly reverting vandalism, usually profanity from bored schoolchildren. Messing with a Wikipedia page requires no hacking skills whatsoever; thus vandalism is pandemic there. Though the admins are loath to give vandals special attention in any form, the fact is that there are some who earn their grudging admiration, if only for their sense of humor. Stephen Colbert, in his fake-newsman persona at least, has been a regular tormentor of the site, urging his viewers to change a given fact en masse; when the words “Colbert Alert” appear on the admins’ chat forum, 20 or more of them will rush to the ramparts of a targeted page. And users with a mind-boggling amount of time on their hands can sometimes raise their defacement to conceptual levels — for instance, Willy on Wheels, a legendary Wikipedia user whose vandalism consisted of adding the words “on wheels” to the headlines of literally thousands of entries. Uncountable hours were spent deleting those two graffitilike words from all over the site. He or she even spawned numerous copycats, and to this day, anyone whose user name contains the phrase “on wheels” runs the risk of having his or her editorial privileges summarily revoked.

On April 16, though, Martin’s routine vandal-catching and grammar-policing was altered by news of the shootings at Virginia Tech. By the time she got to the site, a few hours after the shooting itself, the brand-new “Virginia Tech Massacre” page had already been contributed to or vandalized hundreds of times, but she took control and has personally made more than 200 edits to the story. “It happened rather quickly,” she said, “and there were maybe a dozen people that were paying very close attention: information would break, and we would talk about how it should be phrased, how the gun-politics stuff should be phrased in a way that’s neutral and doesn’t use some of the loaded terminology that each side tends to use. I was not online when the name of the gunman was released, but I imagine somebody went and added it to the page within 30 seconds. Because that seems to be what happens.”

She and that dozen or so others decided to use one of their technical privileges as admins to “semiprotect” the page, meaning they have locked out any would-be contributions from anonymous users or users with registered accounts less than four days old. (The more seldom invoked “full protection” prevents anyone but admins from editing a page.) They made the decision, Martin said, because the level of vandalism was “just ridiculous. Sometimes it’s not malicious, it’s people who want to put in their opinion, or they put in ‘Go Virginia Tech!’ or something like that, which is sweet but really inappropriate in this particular venue. People liked to append the word ‘evil’ in front of the name of the perpetrator, and that’s again, like, O.K., sure, I don’t know or care if he’s evil, really, I don’t even know what that means, but it doesn’t belong in an encyclopedia.”

Martin was self-deprecating about her reasons for devoting so much time to Wikipedia — spending your leisure time hunting down strangers’ spelling errors does, she said, “feed interesting character traits” — but when pressed she offered a rationale that might seem disingenuous if it weren’t echoed by so many of her colleagues: pride of ownership. Virginia Tech, she said, “was one of the more visited pages for a few days, and I know that for myself and probably for some other people there was a desire to put our best face out to the world. A lot of people did go to the page just to look and see, and it was important to me that they see something very good, very professional and put together, not covered in vandalism, not excessively long, not excessively editorialized, just the best that we could do with the limited information that we had.”

Martin’s main comrade on the day of the Virginia Tech shootings was a fellow admin she has never met: “I don’t know his real name,” she says, “but his handle would be Swatjester.” Swatjester turns out to be Dan Rosenthal of Palm Beach Gardens, Fla.; Rosenthal, who is 24, graduated in April from Florida State University, a little later than planned, because the National Guard unit of which he was a member was deployed for the initial invasion of Iraq and stayed there for a year. He is now the national legislative director of a war-veterans’ organization, doing everything from answering questions about pending legislation to helping suicidal vets find mental-health treatment. In the fall he will start law school at American University in Washington. On top of all that, he is such a devoted Wikipedian — editing and resolving disputes on the site eight hours a day or more, with a watch list that has ballooned to 4,000 articles — that he recently made a pop-in visit to Wikimedia’s modest headquarters nearby in St. Petersburg and left with an unpaid internship in legal affairs. His parents, he told me, are only marginally happier with this pursuit than they were back when he spent hours each day playing video games.

I visited Rosenthal’s student apartment in Tallahassee, where he was living with his three roommates; the place mushroomed with musical instruments and video games and unwashed dishes, just like any student habitat, and maybe for that reason, Rosenthal will often take his laptop to a local cigar bar and fulfill his admin duties there while having a Scotch. On the afternoon we met, though, we settled for a quiet sushi restaurant in a local strip mall with a wireless connection. “I’m trying to teach myself to eat more slowly,” he said with a smile. “It’s an Army thing. I’m used to having 20 seconds to eat, and if you talk that means you’re finished.”

You might think, having experienced the Iraq war himself, he would be tempted to correct mistakes or look for N.P.O.V. (“neutral point of view”) violations on Wikipedia’s many war-related stories, but he’s far too much of a true believer in the project to allow himself to do it. “In the beginning,” he told me, “when I didn’t quite understand all the rules, I got a little bit involved with it, but as I started to learn the system better, I just don’t edit that kind of thing anymore. It sets a bad precedent.”

He logged on and took me through an average editing session; unsurprisingly, everything went by at about the speed of light, but a few things about Wikisociety, as he called it in a moment of professed weakness (“I hate putting ‘Wiki’ in front of everything”), did become clear. For one thing, it’s a myth that any entry, no matter how frivolous, can find a place on Wikipedia — or, rather, the myth is that anything that goes on there stays on there. The presence of (in one admin’s embarrassed phrase) “five million Pokémon articles” notwithstanding, a great many entries are deemed unworthy even of Wikipedia’s catholic attention and are deleted within days, hours or even minutes. There are elaborate criteria for deletion or, in extreme cases, immediate deletion (“patent nonsense,” for instance, is grounds for the latter). But another extraordinary aspect of Wikipedia is its almost fanatical transparency: every change made to every article, no matter how small, is preserved and easily accessible forever. Exceptions can be made in rare cases, as when a vandal adds to a page somebody’s home phone number or — as in a recent controversy that left the more diligent admins exhausted — open-source buccaneers start randomly inserting the legally controversial HD/DVD de-encryption code into articles all over the site.

By the time we finished our lunch, 96 new pages had been nominated for deletion already that day — the backlog can grow to as many as 800 — and Rosenthal delivered the death blow to a few others while we sat there. “Take this guy,” he said. “ ‘Self-proclaimed write-in candidate for U.S. president.’ This article’s gonna get deleted. There’s no hope for it.”

There is a rough philosophical divide among admins between “deletionists” and “inclusionists,” and Rosenthal, even though he has never actually met anyone from Wikipedia outside the office staff in St. Petersburg, is on the site so often that he has a pretty good idea who’s who. He associates certain user names with certain political biases, and he recalls an online dustup with someone called Slimvirgin over whether the Animal Liberation Front was a terrorist organization. Personalities can become so pronounced in these debates that some even achieve fame of a sort on snarky Wikipedia anti-fansites like Encyclopedia Dramatica, where Slimvirgin has been thoroughly pilloried. “It’s disgusting on one level,” Rosenthal said, “but it’s also funny how the encyclopedia has gotten to be more about the community behind it. And like any community, it has its drama. For people that don’t understand it and don’t have an inclination to get involved in it, it’s pretty daunting.”

Wikipedia’s morphing into a news source, Rosenthal said, “is an inevitable step. Because the software is absolutely perfectly suited to that. And the rules, I’m sure unintentionally, are perfectly suited to it, with the emphasis on verifying and the neutral point of view.” As for Wikinews, he offered, with brutal kindness, that it was a good place for news that “doesn’t make Wikipedia’s radar.” Even Wales admitted, with something of a wince, that on any substantial news story, Wikinews is pretty well consigned to redundancy by its more successful sibling. “It’s something that the Wikinewsies have at times, I’ve felt, been a little prickly about,” Wales said. “But it’s just the sheer volume of people, also the sheer audience. Wikipedia derives a certain degree of authority and trust in the mind of the reader by avoiding original research and citing sources. And for whatever flaws there are in the model — you pick up the newspaper once a week and you’ll see some horrible thing from Wikipedia — if you read it generally throughout, you’ll find it’s pretty good; and you’ll recognize that there is a process here that does a pretty good job of getting at something important.”

The massive energy generated by that sense of the project’s importance is certainly alive in Rosenthal. “For me,” he said, “it really comes down to the advancement of human knowledge. I see heaps of praise being put on Google and Yahoo and Microsoft for being different, and they’re all just search engines. It’s nothing different. But this is something that’s never been attempted before. It’s just so unconventional, and it works. And it’s completely for the betterment of humanity. There’s no downside to it. I think that’s incredible. And I don’t want to see people take this thing that is 100 percent beneficial by itself and turn it into something negative by putting on whatever vandalism they like, or libeling someone, or whatever the effect is.”

For something alternately heralded and feared as a harbinger of some brave new world, Wikipedia has a lot of old-fashioned trappings; in fact, within its borders it generates its own special brand of kitsch. Users get news about the site via a mocked-up newspaper called The Wikipedia Signpost; the series of high-tech discussion forums on which the admins communicate is called the Village Pump, and a forum for Wikinews is dubbed the Water Cooler. And users salute their peers, on a purely informal basis, by awarding one another special citations called Barnstars — a term derived from the decorative good-luck charms used to commemorate successful barn-raisings two or three centuries ago. “For being kind and simple in the face of my very stupid mistake,” reads one of the citations on Martin’s own user page, “I hereby award you this Random Acts of Kindness Barnstar :).” It’s enough to set your teeth on edge.

But the kitsch is also a key to something, because in the end what’s most encouraging about Wikipedia isn’t all that’s new about it but all that isn’t. It is in some ways a remarkably old-school enterprise; for one thing, it is centered almost entirely on the carefully written word.

“The classic question I get at conferences,” Wales said, “is, ‘Do you think Wikipedia will remain text, or will it be more and more video in the future?’ I think it’s pretty hard to beat written words. Especially for collaboration, because words are the most fluid medium for shaping and reshaping and collaboratively negotiating something. It’s kind of hard to do with video, and I don’t think that’s just a technical barrier.”

And then there is the notion of the neutral point of view. It’s easy to forget how far out of fashion that idea has fallen, particularly in the Wild West milieu of the Internet. The N.P.O.V. is one of Wikipedia’s Five Pillars. When asked why that neutrality is something whose value they’ve internalized so deeply, some of the admins I talked to used a rather neutral word themselves: information freed from opinion, they said, is “useful,” where information burdened by it is not. But it doesn’t take much digging to see that the question has a moral component as well.

There was, of course, already a Jerry Falwell article on Wikipedia, but the day of his death in May saw a predictable spike in traffic. When I first logged on, I didn’t have to scroll far before coming across an obvious bit of teenage vandalism, concerning an unprintable cause of death that the writer evidently felt would, if true, have meted out a certain poetic justice. That bit of editorializing, a matter of fewer than a dozen words in all, was gone from the page in two minutes.

“I’m actually surprised it took that long,” Sean Barrett, a Los Angeles-based I.T. consultant and Wikipedia admin, told me. “I went to the Falwell page myself as soon as I heard that he was dead; high-profile things like that, breaking news, we’ve learned to be proactive. I’m sure hundreds of administrators put Jerry Falwell on their watch list.”

But it wasn’t just the longtime admins who were hashing out the complexities of how to give this polarizing figure his neutral due. A furious dialogue went on all day on the discussion page that shadows that (and every) Wikipedia entry; one comment from a user named Shreveport Paranormal read, in part: “Despite my personal dislike of him, the man did just pass away. . . . This is a place that is supposed to give accurate information. . . . The only way we can keep to the purpose of Wikipedia is to remain unbiased.” Not that extraordinary a sentiment, perhaps, until you take into account that Shreveport Paranormal (according to his user profile) is a teenager, and Roman Catholic, and gay. And that he had been a Wikipedia user, at that point, for two days.

Wikipedia may not exactly be a font of truth, but it does go against the current of what has happened to the notion of truth. The easy global dissemination of, well, everything has generated a D.I.Y. culture of proud subjectivity, a culture that has spread even to relatively traditional forms like television — as in the ascent of advocates like Lou Dobbs or Bill O’Reilly, whose appeal lies precisely in their subjectivity even as they name-check “neutrality” to cover all sorts of journalistic sins. But the Wikipedians, most of them born in the information age, have tasked themselves with weeding that subjectivity not just out of one another’s discourse but also out of their own. They may not be able to do any actual reporting from their bedrooms or dorm rooms or hotel rooms, but they can police bias, and they do it with a passion that’s no less impressive for its occasional excess of piety. Who taught them this? It’s a mystery; but they are teaching it to one another.

DISNEY'S $1 BILLION BET ON A MAGICAL WRISTBAND

IF YOU WANT to imagine how the world will look in just a few years, once our cell phones become the keepers of both our money and identity, skip Silicon Valley and book a ticket to Orlando. Go to Disney World. Then, reserve a meal at a restaurant called Be Our Guest, using the Disney World app to order your food in advance.
The restaurant lies beyond a gate of huge fiberglass boulders, painstakingly airbrushed to look like crumbling remnants of the past. Crossing a cartoon-like drawbridge, you see the parapets of a castle rising beyond a snow-dusted ridge, both rendered in miniature to appear far away. The Gothic-styled entrance is teensy. Such pint-sized intimacy is a psychological hack invented by Walt Disney himself to make visitors feel larger than their everyday selves. It works. You feel like you’re stepping across the pages of a storybook.
If you’re wearing your Disney MagicBand and you’ve made a reservation, a host will greet you at the drawbridge and already know your name—Welcome Mr. Tanner! She’ll be followed by another smiling person—Sit anywhere you like! Neither will mention that, by some mysterious power, your food will find you.
“It’s like magic!” a woman says to her family as they sit. “How do they find our table?” The dining hall, inspired by Beauty and the Beast, features Baroque details but feels like a large, orderly cafeteria. The couple’s young son flits around the table, like a moth. After a few minutes, he settles into his chair without actually sitting down, as kids often do. Soon, their food arrives exactly as promised, delivered by a smiling young man pushing an ornately carved serving cart that resembles a display case at an old museum.

It’s surprising how the woman’s sensible question immediately fades, unanswered, in the rising aroma of French onion soup and roast beef sandwiches. This is by design. The family entered a matrix of technology the moment it crossed the moat, one geared toward anticipating their whims without offering the slightest clue how.
How do they find our table? The answer is around their wrists.
Their MagicBands, tech-studded wristbands available to every visitor to the Magic Kingdom, feature a long-range radio that can transmit more than 40 feet in every direction. The hostess, on her modified iPhone, received a signal when the family was just a few paces away. Tanner family inbound! The kitchen also queued up: Two French onion soups, two roast beef sandwiches! When they sat down, a radio receiver in the table picked up the signals from their MagicBands and triangulated their location using another receiver in the ceiling. The server—as in waitperson, not computer array—knew what they ordered before they even approached the restaurant and knew where they were sitting.

No matter how often we say we’re creeped out by technology, we tend to acclimate quickly if it delivers what we want before we want it. This is particularly true of context-aware technology. Just consider how little anyone seems to mind now that the Google Maps app mines your Gmail. Today, Google Maps is studded with your location searches, events you’ve arranged with friends, and landmarks you’ve chatted about. It’s delightful, and it took hold faster than the goosebumps could. The utility seems so obvious, your consent has simply been assumed.
The same idea is taking hold at Disney World: How did they find our table?

A Friction-Free World
Walt Disney borrowed against his own life insurance to pay for Disneyland’s original design, and according to friends and family, he never seemed happier. It was his sandbox. “You will find yourself in the land of yesterday, tomorrow, and fantasy,” he crowed in early brochures for the park. “Nothing of the present exists.” The expansion of Disney's empire brought Disney World to life in 1971, and within that world, Epcot was to be the Experimental Prototype Community of Tomorrow. Disney wanted people to move in and live with technologies the rest of us could barely imagine. In a way, the MagicBands and their online platform, MyMagicPlus, realize that dream. But not in the way he imagined.

The MagicBands look like simple, stylish rubber wristbands offered in cheery shades of grey, blue, green, pink, yellow, orange and red. Inside each is an RFID chip and a radio like those in a 2.4-GHz cordless phone. The wristband has enough battery to last two years. It may look unpretentious, but the band connects you to a vast and powerful system of sensors within the park. And yet, when you visit Disney World, the most remarkable thing about the MagicBands is that they don’t feel remarkable at all. They’re as ubiquitous as sunburns and giant frozen lemonades. Despite their futuristic intentions, they’re already invisible.
Part of the trick lies in the clever way Disney teaches you to use them—and, by extension, how to use the park. It begins when you book your ticket online and pick your favorite rides. Disney’s servers crunch your preferences, then neatly package them into an itinerary calculated to keep the route between stops from being a slog—or a frustrating zig-zag back and forth across the park. Then, in the weeks before your trip, the wristband arrives in the mail, etched with your name—I’m yours, try me on. For kids, the MagicBand is akin to a Christmas present tucked under the tree, perfumed with the spice of anticipation. For parents, it’s a modest kind of superpower that wields access to the park.

If you sign up in advance for the so-called "Magical Express," the MagicBand replaces all of the details and hassles of paper once you touch-down in Orlando. Express users can board a park-bound shuttle, and check into the hotel. They don't have to mind their luggage, because each piece gets tagged at your home airport, so that it can follow you to your hotel, then your room. Once you arrive at the park, there are no tickets to hand over. Just tap your MagicBand at the gate and swipe onto the rides you’ve already reserved. If you've opted in on the web, the MagicBand is the only thing you need.
It’s amazing how much friction Disney has engineered away: There’s no need to rent a car or waste time at the baggage carousel. You don’t need to carry cash, because the MagicBand is linked to your credit card. You don’t need to wait in long lines. You don’t even have to go to the trouble of taking out your wallet when your kid grabs a stuffed Olaf, looks up at you, and promises to be good if you’ll just let them have this one thing, please.
This is just what the experience looks like to you, the visitor. For Disney, the MagicBands, the thousands of sensors they talk with, and the 100 systems linked together to create MyMagicPlus turn the park into a giant computer—streaming real-time data about where guests are, what they’re doing, and what they want. It’s designed to anticipate your desires.
Which makes it exactly the type of thing Apple, Facebook, and Google are trying to build. Except Disney World isn’t just an app or a phone—it’s both, wrapped in an idealized vision of life that’s as safely self-contained as a snow globe. Disney is thus granted permission to explore services that might seem invasive anywhere else. But then, that’s the trick: Every new experience with technology tends to gently nudge our notions of what we’re comfortable with.

I Wish I Knew How It Would Feel To Be Free

DON’T LET ME BE MISUNDERSTOOD
The door swung open and there she was: Nina Simone, alone in her dressing room, sweat cascading down her shaved head, a wig thrown to the floor and two glittering fake eyelashes mashed unceremoniously against the mirror.
It was after midnight and the compact and muscular woman radiated anger following a performance at the smoke-filled Village Gate in New York City. “She was scary, for sure,” recounts playwright Sam Shepard, who during the summer of 1964 was a twenty-one-year-old busboy tasked with delivering ice to chill Simone’s champagne.
Only moments before, her long fingers arched over a black Steinway, Simone held the audience rapt, even terrified. “Mississippi Goddam,” her first bona fide protest song, had caused ripples across the country, especially in the South, which was roiling with racial unrest. And in her version of “Pirate Jenny,” the Bertolt Brecht–Kurt Weill song about a beleaguered hotel maid who vows revenge when a pirate ship returns to liberate her, Simone added a biting pathos all her own.

“It was absolutely devastating to watch,” says Shepard. “It was a real performance as well as just being something heard.”
During the riveting and historic concerts Shepard witnessed that summer, Simone was herself devastated, descending into a terrible darkness. “Must take sleeping pills to sleep + yellow pills to go onstage,” she wrote in July 1964, referring to Valium. “Terribly tired and realize no one can help me—I am utterly miserable, completely, miserably, frighteningly alone.”
Every night after her shows that summer, Simone drove home to Mount Vernon, New York, a leafy suburb of Manhattan where prominent blacks were living at the time, including Malcolm X. There, unknown to anyone save her husband, she kept a small, leather-bound diary, inscribed, “This book belongs to Eunice Waymon,” Simone’s given name growing up in rural North Carolina. While she electrified audiences in Greenwich Village that night, a musical icon in the making, she struggled privately with mental illness, likely bipolar disorder. In the 1960s, that diagnosis didn’t exist, so Simone was left to manage her erratic moods in any way she could: psychoanalysis, hypnosis, drugs, sex, and, ultimately, writing.
“Now we have names for that shit,” says Shepard. “Back then nobody had names for it, nobody was categorizing it. It was part and parcel of what it meant to be an artist.”

By turns luridly raw and heartbreaking, Simone’s diary and letters illuminate her defining years as an artist, before she left the U.S. in 1972 for an itinerant life overseas, a single mother and divorcée, broke and wildly unstable. It’s the period when she first embraced protest music against a backdrop of crushing self-doubt and ambiguous sexual identity. For every step she took toward personal freedom, drawn to the liberation ideologies of the 1960s, her dream of wider acceptance slipped further from reach.
“I can’t be white and I’m the kind of colored girl who looks like everything white people despise or have been taught to despise,” she wrote in an undated note to herself. “If I were a boy, it wouldn’t matter so much, but I’m a girl and in front of the public all the time wide open for them to jeer and approve of or disapprove of.”
Simone’s music has survived the decades precisely because of how strange and impossible to categorize it seemed forty years ago. The oddly masculine register of her voice, its raw quaver, was and is an acquired taste. Years later, it’s more obvious how, in the absorbing melancholy and pained beauty of her early songs, she was channeling the sexual and racial searching of the era, which is why she’s since become both a gay and black icon. In 2008, Barack Obama named Simone’s “Sinnerman” among the top ten tracks on his iPod, prompting Sony to quickly release the boxed set To Be Free: The Nina Simone Story. The first authoritative biography of Simone, Nadine Cohodas’s Princess Noire: The Tumultuous Reign of Nina Simone, appeared in 2010. And a controversial biopic entitled “Nina,” starring a gorgeous, fair-skinned black actress named Zoe Saldana in an afro wig and prosthetic teeth, was filmed in 2013.
Simone’s ex-husband Andrew Stroud, a cantankerous man of eighty-four living in the Bronx, has rarely spoken about his nine-year marriage to the famed songstress in the ’60s, and never before given access to his cache of Simone’s writings. He refused to talk to Simone’s biographer. But after a year of cajoling, Stroud [who has since died] agreed to open up for this story, if only to help sell a small catalog of CDs and DVDs he’s packaged from home movies and leftover recordings. He has kept Simone’s papers in pristine condition, though loosely organized. Many notes had to be dated from the content of the material; some could be pegged only to a general period. But what is immediately striking is how lucid and candid Nina Simone could be, how easily she could tap her emotions in writing, and how, occasionally, she seemed to take great solace in getting thoughts on paper, often in her most desperate hours. Having studied at an all-girls boarding school as a teenager, her grammar and spelling are flawless. And at her most self-aware moments, her language is informed by psychiatry, a result of time spent in therapy in the late ’50s and early ’60s.
But the tumult of her life just as often leaves her scratching for the barest clarity, entering raw fragments and ideas, drugs she consumed, the sex she had the night before. When she’s happy, her writing is in a lovely, flowing cursive; when depressed, a sloppy chicken-scratch. And when her mania has reached a critical mass, she defaults to large printed letters, virtual billboards that scream from the page.

I LOVES YOU, PORGY
“Did you come in here to hear me sing or come here to talk?” seethed Nina Simone, halting midway through a song at Abart’s Lounge, a jazz club in Washington, D.C. It was the late 1950s and the mixed-race crowd watching her on a stage behind the bar went stone silent. “I want it quiet when I sing, goddammit!’”
In the crowd was a young Vernon Jordan, future head of the National Urban League and Bill Clinton’s lawyer in    the    1990s. “When she was performing, it really pissed her off if somebody was having a conversation,” he recalls. “I was a great fan. I loved it when she would say, ‘Shut the fuck up!’”
It was a shocking display of impropriety from a female entertainer, especially a black woman, but this was Simone’s reputation from the start. She was considered eccentric. A 1960 profile in Rogue magazine noted that she was “painfully fragile ... sliding back and forth between a sulkiness bordering on the moribund and frenetic, fleeting ecstasies of happiness.”
What inspired her outbursts was less overt racial anger than a desire for the decorum and dignity she associated with classical music. It had been her escape from poverty in Tryon, North Carolina, where she was born in 1933, her mother a stern country minister, her father a handyman who played guitar. At fourteen, Simone began piano lessons with a white British teacher in town whose neighbor had discovered her while Simone’s mother cleaned the neighbor’s house. Simone, who had played only church hymns to that point, immediately fell in love with Bach. Her white benefactors raised money to send her to the Juilliard School in New York in the summer of 1950. After one semester, however, Simone’s money ran out and she moved to Philadelphia, where her family had relocated, to try entering the prestigious Curtis Institute of Music for more piano studies.
To her dismay, she was rejected. For years, she would believe it was because of her skin color, though she later learned that other black students were accepted. But it was a fortuitous rejection: Forced to give music lessons to earn a living, she met college students who encouraged her to play pop music in nightclubs, starting with the Midtown Bar in Atlantic City. It was there she first tried interpreting jazz standards as “Nina Simone,” the made-up name she used to avoid her mother discovering her alternative life.
“All my life I’ve felt the terrible pressure of having to survive,” she told Rogue. “Now I’ve got to get rich ... very, very rich so I can buy my freedom from fear and know I’ll have enough to make it.”
Typical of Simone was a 1961 show at New York’s Apollo Theater, when she refused to perform to a packed house until she was paid in cash. When told the money was in an envelope on the piano, Simone walked onstage to wild cheers, only to sit down and count the money out, bill by bill. Satisfied, she got up to take it backstage but fell backward over her piano bench, eliciting roars of laughter and applause.
“Don’t applaud! Don’t applaud!” she screamed. Al Schackman, Simone’s main guitar player for forty-four years, recounts that when some in the audience replied, “We love you, Nina!” Simone shrieked, “No, you don’t! You don’t love me!” and scrambled offstage. She returned minutes later as if nothing had happened and played a full set.
Simone first gained notoriety in 1959 with her take on George Gershwin’s “I Loves You, Porgy,” singing the song as if it were her own private confession. She told interviewers she meant it to be about the man she’d just married, a white beatnik named Don Ross whom she met    in    New York but    would    divorce after a year. The success of that hit led to appearances on The Ed Sullivan Show and won her prominent fans like James Baldwin and Langston Hughes, the latter calling her “strange” and “far out” in a paean published in the Chicago Defender.
At age twenty-eight, when her diary begins, Simone had an apartment on Central Park West, furnished with a baby-grand Steinway, and drove a steel-gray convertible Mercedes Benz 220 SE with a red leather interior and matching suitcases in the trunk. She had her crooked teeth capped in gleaming white. (She never smiled in her early publicity shots.) On sunny afternoons she drove to Greenwich Village to go shopping with her best friend, Kevin, a black female prostitute who had educated Simone in the ways of fashion and men. Simone’s nights were now spent in clubs, especially the Village Gate, an upscale jazz and folk venue fast becoming a hub for a cultural renaissance: Richard Pryor, Bill Cosby, and Woody Allen all performed there, opening for Nina Simone.
By 1961, however, with no new hits and her career sagging, Simone was having more trouble convincing club owners to book her, because of her confrontational    style. What    happened next would define her life and art in the 1960s: a chance meeting with an unlikely suitor named Andrew Stroud, a swaggering police detective from Harlem.
Stroud was about as powerful a black man as one could find in New York at the time. Having risen in the force after cracking a major jewel-theft case in 1954, he was notorious for taking bribes, beating up petty criminals, and consorting with the Mafia figures who ran the nightclubs. He cut a handsome, if roguish, profile. Light-skinned and barrelchested, he had a pencil-thin mustache, wore tailored suits, and carried a .38 pistol, which he was not shy about brandishing.
In March 1961, at a New York supper    club    called    the    Roundtable, a mutual friend introduced Stroud to the lanky, exotic chanteuse, who slyly pinched a french fry from his dinner plate as they talked. Stroud drove her uptown to the Lenox Lounge, a hub for Harlem’s elite, and bought her drinks. A love affair ensued. Stroud recounts the first time he sat down next to Simone at her piano, hip to hip, shoulder to shoulder, in her apartment. She began playing “When I Fall in Love,” a hit made famous by Nat King Cole.
“It felt like I was sitting next to a furnace,” he remembers. “There was all this energy and quivering, and [when] she sang and got into the song, all this feeling came out, the heat and whatnot—I’ve never experienced anything like that before.”
For Stroud, a frustrated musician who had played jazz trumpet in the navy, Simone was a mysterious creature, his first introduction to the Greenwich Village renaissance, where racial and sexual barriers were fast melting away. Simone took him to her regular hangout, Trude Heller’s, a jazz club frequented by women Stroud describes as having short hair, large muscles, and wearing men’s pants.
Even as she dated men, Simone had an obvious affinity for assertive women and was also greatly beloved by gay men. Coming from a traditional Southern upbringing, she was ambivalent about gay identity her whole life, even though her greatest friends, like Baldwin and Hughes, were homosexual, as was her first devoted fan in Philadelphia, Ted Axelrod, a college student and clubgoer who introduced her to Billie Holiday and “I Loves You, Porgy.” Simone’s sexuality seems to have been fluid, and some former associates, like Al Schackman, insist Simone had female lovers, pointing to her relationship with Kevin. (Stroud says Simone supported Kevin with a fifty-dollar weekly allowance.)
The strange men and women who streamed in and out of Simone’s life threatened Stroud’s ego, even while he hid from her that he himself was married and had two sons (his wife had tried to scald him with a bucket of lye when she found Simone’s lipstick on a shirt). That summer, while dancing at the Palladium, Stroud, drunk on rum, accused Simone of sneaking away for a tryst and began beating her on the drive home. The beating continued on the street after they parked uptown. When Simone ran for a passing policeman, the man saw the higher-ranking Stroud and backed off. “I can’t help you, lady,” he said. The beating continued in her apartment, where Stroud aimed his gun at Simone’s face and threatened her life. (He claims there were no bullets in it.)
Some accounts have claimed Stroud raped Simone that night, but he denies it. In any case, Simone escaped to Schackman’s apartment, her face beaten and her eye swollen shut. “He hurt me bad,” she cried. “He hurt me bad.”
When Stroud saw Simone’s face several days later, he claimed not to remember what had happened, blaming the rum. But even as he asked for forgiveness, he also demanded Simone stop consorting with people he deemed intent on manipulating her (including her psychiatrist). “I got rid of the gay crowd and the hangabouts,” he says. “I made that part of the deal: you want to be serious, you want to be steady, you’ve got to be straight.”
From her letters, it’s clear she was deeply in love with Stroud, perhaps because he brought an iron-willed order to her mercurial emotional life and drifting career. In the summer of 1961, Simone was scheduled to play club dates in Philadelphia when she came down with an unspecified illness, thought to be meningitis. Stroud proposed marriage while she lay in the hospital bed. After saying yes, Simone spent the rest of her month-long stay writing love letters. “Maybe it’s your eyes, Andy,” she wrote in July 1961. “I don’t know what it is, but I like giving to you. ... I feel like you are a bottomless well that I can pour water into endlessly and it would never be all you needed or wanted... and you’re so gentle—you’re my gentle lion, my saint Bernard and sometimes my stud bull! (And sometimes bully).”
In another letter, she wrote, “I pray we’ll be together till death.”

Vitalik Buterin: The cryptocurrency prophet

Bitcoin makes it possible to send money around the world with no fees, banks or governments required. Buterin, now 23, has upped the ante envisioning a way to apply that idea to everything else and usher in Web 3.0, the looming decentralized version of the Internet, the possibilities of which are limitless

A small group gathered at Pauper’s Pub in Toronto’s Annex neighbourhood on a Saturday afternoon in November 2012 to talk about Bitcoin. Anthony Di Iorio, now a well-known serial entrepreneur, had organized the get-together, having recently heard the gospel about the then-little-known cryptocurrency and become a convert. Concerned about the health of the financial system, he sold his Toronto rental properties, purchased some bitcoins and was looking for like-minded people to share his newfound zeal.

Di Iorio created the event on the site Meetup.com: “This will be the first Bitcoin meetup in Toronto. Let’s just get together and see what happens.” A handful of people he had never met signed up. One pale and gangly attendee said no thank you to the beer, pub food and most social interaction. His name was Vitalik Buterin and he was a first-year student at the University of Waterloo in southwestern Ontario, where he was studying computer science. “He didn’t talk much. There was no real conversation with him. He was just literally shaking,” Di Iorio says. “Over the meetups we got to know him better.”

Turns out, Buterin wasn’t your average shy teen computer whiz. The year before with a friend from Romania, he had founded the print publication Bitcoin Magazine. Buterin was building a name for himself among the cryptocurrency community. A few months after that gathering in Toronto, he dropped out of university to travel the world and write for the magazine full time. A year later, Di Iorio was still hosting the meetings, though at a different venue with more space for a bigger crowd and a projector. But now when Buterin came, he talked about a new idea. Bitcoin had made it possible to send money around the world with no fees, banks or governments required; he had come up with a way to apply that idea to everything else and usher in Web 3.0, the looming decentralized version of the Internet, the possibilities of which are limitless.

A farmer in Iowa could instantly collect on an insurance contract that promised to pay him a certain amount in the event rainfall failed to reach an agreed-upon level in a season. A rental car could link up with a driver’s smartphone and start its ignition through an app once she paid the daily fee, and then cease to unlock or start once the rental contract expired. People could earn money by renting out their hard drives to a decentralized cloud storage service such as Dropbox.

Such contracts can’t be done with bitcoin or mere currency. Bitcoin was made possible by an innovation called blockchain, a secure ledger of transactions kept by computers around the world that can be trusted because the ledger can’t be easily modified. But Bitcoin’s scripting language can only be used for certain types of transactions. Buterin proposed building a new blockchain-based system called Ethereum with a programming model developers would find familiar, easy to understand and facilitated by a coding language capable of theoretically solving any computational problem. Ethereum had the potential to eliminate the need to trust a single company, person or government to keep massive amounts of money and data safe and secure.

Di Iorio told Joseph Lubin, another Canadian entrepreneur interested in Bitcoin who was living in Jamaica at the time, to come to a meeting to learn more about Buterin’s idea. Like Di Iorio, he was looking for a new project to invest in. After reading a white paper Buterin wrote on Ethereum in 2013, he realized he had found it. “It basically enabled me to understand how we could crystallize all the potential we saw and many other people saw in Bitcoin,” Lubin says. “It really provided a mechanism for how we could, quote, ‘decentralize all the things.’”

Within three-and-half years, Ethereum would be worth US$7 billion. The term “blockchain” would be more than just a hot corporate buzzword, and the world’s largest companies and financial institutions would be experimenting with Buterin’s technology. And the shaking, awkward teen would emerge as a respected world leader in cryptocurrency. But first he had some work — and some learning — to do.

Vitalik Buterin was born in Kolomna, Russia, an ancient city about 100 kilometres southeast of Moscow. His parents moved to Toronto from Moscow in 1999, just before his sixth birthday. By then, Buterin had already taken to computers, playing with Excel on an old PC at the age of four. His father, Dmitry Buterin, remembers his son writing a complex document called the Encyclopedia of Bunnies at the age of seven. “Basically, he came up with this whole universe that is populated by bunnies, but it’s all governed by very strict formulas,” says Dmitry, an I.T. professional who recently co-founded a blockchain startup incubator called Blockgeeks Lab. “It was all full of math and charts and calculations.”

Years later when Buterin told his father he was thinking about dropping out of university to travel the world and learn about Bitcoin, Dmitry says he was all for it. “’I told him, ‘You know what? If you stay, you will have a very nice, guaranteed job at Apple, Google, whatever. You’ll make $100,000, probably more,” Dmitry says. “’If you drop out, it will be different, more challenging in life. But you will learn so much more than you learn in university. It’s fine if you do that.’ And he did that.” Buterin dropped out in 2013 and travelled to Israel, Amsterdam and San Francisco to write for the magazine and work on various cryptocurrency projects.

Buterin released the Ethereum white paper in November that same year and had a founding team in place a few weeks later. The team consisted of Di Iorio, Bitcoin Magazine co-founder Mihai Alisie, Amir Chetrit — whom he had worked with in Israel on a Bitcoin project called ColoredCoins — and Charles Hoskinson, an American mathematician who had founded an initiative to bring cryptocurrency to the mainstream called the Bitcoin Education Project. At 38, Di Iorio was the oldest by about a decade.
By January 2014, the time had come to meet face to face. Everyone bought plane tickets. Chetrit made T-shirts. The team rented a house full of bunk beds in Miami in advance of the North American Bitcoin Conference and got to work building the Ethereum project and, just as importantly, spread the gospel.

Gavin Wood, a programmer from the U.K. who later signed on as a founder of Ethereum, had already been turning Buterin’s white paper into functioning code during his Christmas holiday. By the time he got to the house in Miami in late January, he was ready for some intense coding sessions with fellow developers. Instead, he found a party. Even though bitcoin had fallen to a little more than US$800 from a high of US$1,127 in November, it had been worth less than US$100 as recently as August 2013. The Bitcoin community was feeling rich. “The parties were pretty extravagant — rooftop bars along Miami beach, that kind of thing,” Wood says. “For me at least, coming from a little northern town in England, it was pretty crazy.”
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Ice sculptures and dancing girls, however, weren’t enough for Bitcoin’s nouveau riche. They were on the lookout for the next big thing to invest in. A lot of them were looking at Buterin and seeing dollar signs. In normal circumstances, investors would not be begging a 19-year-old dropout, whose sole business experience consisted of running an obscure magazine out of his parents’ house, to take their money. Buterin may not have matched the image of a typical businessman, but he did fit another stereotype: the teen computer geek with a billion-dollar idea. The prospect of getting in early with the next Steve Wozniak or Mark Zuckerberg was highly appealing.

One night at the conference, Buterin gave a talk where he laid out his vision, wearing a black Ethereum T-shirt and speaking in an intense monotone. He received a standing ovation and was greeted by a lineup of people waiting to talk to him as he left the hall. His status as the prophet of cryptocurrency’s next big thing had been officially established.

With buzz building and dozens of people flowing through the rented house in Miami daily, Ethereum officially added three more founders: Wood, Joseph Lubin and developer Jeff Wilcke. Lubin, who had previously run a hedge fund and worked at Goldman Sachs, remembers worrying that some people were getting a bit carried away. “We were thinking about which island we should buy, because we needed a place for this new society to take hold. We were a little bit giddy,” he says. “A few of us … started thinking, ‘Hey, wait a sec.’”
One very good reason to “wait a sec” was to make sure they were complying with securities regulations. Taking money from unaccredited U.S. investors could open them up to charges from the U.S. Securities and Exchange Commission. “We thought it was possible we would land at JFK on a certain day and the FBI would tackle us to the tarmac,” Lubin says.

When Bitcoin Grows Up

It’s impossible to discuss new developments in money without thinking for a moment about what money is. The best place to start thinking about that is with money itself. Consider the UK’s most common paper money, the English five or ten or twenty quid note. On one side we have a famous dead person: Elizabeth Fry or Charles Darwin or Adam Smith, depending on whether it’s a five or ten or twenty. On the other we have a picture of the queen, and just above that the words ‘I promise to pay the bearer on demand the sum of’, and then the value of the note, and the signature of the cashier of the Bank of England.

It’s worth thinking about that promise to ‘pay the bearer on demand the sum of ten pounds’. When we parse it, it’s not clear what it means. Ten pounds of what? We’ve already got ten pounds. That’s exactly what we’re holding in our hand. It doesn’t mean, pay the bearer on demand ten pounds’ worth of gold: the link between currency and gold was ended in 1971, and anyway, Gordon Brown sold off the Bank of England’s gold reserves in the 1990s.

The fact is, there’s no answer to the question, ten pounds of what? The ten pound note is worth what it claims it is because the state, in the form of the Bank of England, says so, and we choose to believe it. This is what students of currency call ‘fiat’ money, money whose value has been willed into being by the state. The value of fiat money is an act of faith. There are quirks to this. In the case of the pound coin, if we ask how much it’s worth, the answer is obvious: a pound is worth a pound. It shouldn’t be, though. According to the Royal Mint, which actually makes the stuff, 3 per cent of all pound coins in circulation are fake. Allowing for that, we should discount the price of our pound coin, and mathematically assign it a value of 97p.

In real life, there’s no need to do that, because the overwhelming probability is that you won’t have any difficulty spending your fake pound for its full nominal value. (That’s unless you’re caught out by a coin slot which rejects your money. Most people attribute the annoying frequency with which this happens to a problem with coin slots; mostly, though, it’s a problem with the currency. The other time you’ll have trouble with your fake coin is when you get one of the mutant squishy ones which look like partially chewed fruit pastilles and are so badly forged they verge on the endearing.) They’re worth what they claim because we choose to believe in them. Your mathematically determined 97p of coin is worth a quid because we believe it’s worth a quid. We trust it. That’s the first main point about money. Its value rests on our belief in its value, underwritten by the authority of the state.

For the second main point about the nature of money, we need to travel to the Pacific Ocean. In Micronesia, about 1800 miles north of the eastern corner of Australia, there’s a group of islands called Yap. It has a population of 11,000 and is largely unvisited except by divers, but it’s a very popular place with economists talking about the nature of money, starting with a fascinating paper by Milton Friedman, ‘The Island of Stone Money’, published in 1991. There’s a particularly good retelling of the story by Felix Martin in his 2013 book Money: The Unauthorised Biography.

Yap has no metal. There’s nothing to make into coins. What the Yapese do instead is sail 250 miles to an island called Palau, where there’s a particular kind of limestone not available on their home island. They quarry the limestone, and then shape it into circular wheel-like forms with a hole in the middle, called fei. Some of these fei stones are absolutely huge, fully 12 feet across. Then they sail the fei back to Yap, where they’re used as money.

The great advantage of the fei being made from this particular stone is that they’re impossible to counterfeit, because there’s none of the limestone on Yap. The fei are rare and difficult to get by definition, so they hold their value well. You can’t fake a fei. Just as you have to work to get money in a developed economy – so the money constitutes a record of labour – the fei are an unfakeable record of the labour that went into their creation. In addition, the big ones have the advantage that they’re impossible to steal. By the same token, though, they’re impossible to move, so what happens is that if you want to spend some of the money, you just agree that somebody else now owns the coin. A coin sitting outside somebody’s house can be transferred backwards and forwards as part of a series of transactions, and all that actually happens is that people change their minds about who now owns it. Everyone agrees that the money has been transferred. The real money isn’t the fei, but the idea of who owns the fei. The register of ownership, held in the community memory, is the money.

It has sometimes happened to the Yapese that their boats are hit by stormy weather on the way back from Palau, and to save their own lives, the men have to chuck the big stones overboard. But when they get back to Palau they report what happened, and everyone accepts it, and the ownership of the stone is assigned to whoever quarried it, and the stone can still be used as a valid form of money because ownership can be exchanged even though the actual stone is five miles down at the bottom of the Pacific.

That example seems bizarre, because the details are so vivid and exotic, but our money functions in the same way. The register is the money. This is the second main point about the nature of money. We think of money as being the stuff in our wallets and purses; but most money isn’t that. It’s not notes and coins. In 2006, for instance, the total amount of money in the world in terms of value was $473 trillion. That’s a number so big it’s very difficult to get your head round: about £45,000 per head for all seven billion people on the planet. Of that $473 trillion, less than a tenth, about $46 trillion, was cash in the form of banknotes and coins. More than 90 per cent of money isn’t money in a physical sense. That number is even bigger in the UK, where only about 4 per cent of money is in the form of cash. What it is instead is entries on a ledger. It’s numbers on your bank balance, the electronic records of debits and credits that are created every time we spend money.

When we say we spend money, what we’re mainly doing is making entries on registers. Your work results in a weekly or monthly credit from your employer’s account to your account, maybe with another transfer of PAYE tax to the government, also your pension contribution if you make one, any forms of insurance, then a chunk automatically going off to your landlord or mortgage provider – all heading to different parts of the financial system, all of them nothing other than movement between and among all these various ledgers and registers. This is what almost all of what we call money mainly is: numbers moving on registers. It’s the same system they have on Yap.

The third point is that money as it has evolved has a crucial relationship with technology. There are a number of technologies that are inexorably interwoven with the working of money. The first of them, probably the most important piece of technology in human history, is writing. This begins in ancient Sumer, about three thousand BC, with records of trade and inventory gradually evolving into other kinds of recorded script. The next big invention arrives in Renaissance Italy, with the popularisation of the balance sheet, and with that, of banks that become places where all the different transactions in a society, all the various credits and debits, are gathered together in a single register. The bank becomes the intermediary between creditors who have spare money to lend and borrowers who have reasons for needing it. Instead of a near infinite multiplicity of transactions between individuals, swapping credits and debits backwards and forwards as we exchange goods and services and IOUs, promises and debts and obligations, one to one, all the various transactions in all the various markets of a complex social environment are now held on the books of one institution: the bank. The society has one register, and that register is run by the bank. Arguably the first really successful example, the first to deploy the new technology of record-keeping effectively, was the Medici bank in Florence.

The final piece to this is the invention of the central bank, with the foundation of the Bank of England in 1694. In return for lending the sovereign a great deal of gold, in the first instance to build a navy to fight the French, the Bank of England acquired the right to print paper money. That paper money could then be used by ordinary people to pay their taxes. It’s at this point that banks, money and the modern state become fused together. The money system and the banks and the state are all in effect aspects of one another: a triple-headed monster, like Cerberus.

Short historical digression: it took a while for this system to spread everywhere, especially in the United States, where arguments about the link between the banks and the state and the money system have been a recurring theme. In How Would You Like to Pay, a lucid short book on new money technologies, Bill Maurer points out that as recently as the 1860s the United States had eight thousand private currencies in circulation, issued by ‘banks, railroad companies, retail stores and other entities’.​1 There is an interesting discussion of US money in Edward Castronova’s overview Wildcat Currency: he explains that states didn’t have the right to issue currency themselves, but they did have the right to regulate the issuance of money on their territory.​2 This was a system prone to unintended consequences. Several states

permitted banks to issue money only in large denominations. This was done to force banks to retain adequate gold reserves. The theory was that holders of large denomination bills were more likely to return to the bank and exchange those bills for gold. As a result banks would have to keep more gold on hand. A bank with more reserves is less likely to fail.

That was the theory. The practice: many of the new denomination notes were too big to use. As a result, there was a huge proliferation in private money, issued by everyone from farmers and merchants to hotels and restaurants and bars. An ordinary person’s wallet might contain a dozen different currencies, all worth different amounts in different places, since a bar’s money might trade at full value in the bar itself, but would be worth significantly less the second you stepped out the door – and less still as you moved further and further away. The government response, in 1851, was to create a three cent coin, the trime. It was only after 1864, when Congress banned the issuance of metal coinage for money, that private money began to be driven out of the economy.

In time, even the US joined the system of state-backed money dispensed through a central bank. This is the system we still have everywhere in the developed world today. The reason a lot of people are excited about bitcoin and its associated technologies is that for the first time there is a genuine possibility of real change in this area. Money has evolved in jumps, from the invention of writing to the invention of the balance sheet and the bank to the creation of the central bank, with all of these changes being variations on the theme of money as a register of credits and debits. And we’re now at a point when another jump is possible.

The simplest and biggest possibilities concern connectivity. We are more connected in more ways to more people than we ever have been at any point in human history. This is changing everything, and it would be deeply strange if it didn’t change money too. There are many ways in which the impact could happen. For instance, a huge part of the money system is about intermediaries. It goes back to the Medici, to that central register where the debits and credits are all gathered together in one place. The bank is the intermediary between creditors and debtors. Obvious question: do we still need that intermediary? I have money I’m not using, you need more credit than you have, to buy a house or start a business or buy a car or whatever. I lend you the money, and you pay me back. Easy-peasy. We have historically needed a bank to mediate that transaction, and to take a generous cut in the process. It’s not at all obvious that we need it any more. We can find each other without the bank in the middle; thanks to the internet, we can locate each other without intermediaries. It seems very obvious to me that this area, that of P2P or peer-to-peer lending, is going to grow and grow. Why lend money to your bank for fuck-all interest when you can go to Zopa, the UK’s leading P2P site, and lend it directly to someone who needs it, for a return of 5 per cent? The answer at the moment is probably that the banks are old and have some deposit protection, whereas online lending is new and doesn’t. But that answer is not writ in stone, and one lesson of the internet is that when customers’ behaviour changes, it can change fast. A lot of money is at stake here. The cut being taken when A sends money to B amounts to $1.7 trillion – that’s right, trillion – every year.

Connectivity has implications for other kinds of transfer too. Money is a way of transferring credit. New forms of doing that directly are now possible. The great trailblazers for this are in the developing world, especially Kenya, which has adopted a form of direct transfer called M-Pesa. This involves the transfer of credits not from bank account to bank account, but from one mobile phone to another. M-Pesa was introduced in 2007, and took off in popularity when violent chaos following the elections at the end of that year brought the regular banking system to a halt. That’s an example of the way chaos and uncertainty around traditional banking creates appetite for new services – not so different from the United States, where the Civil War made private money finally unviable. A few years after its adoption, M-Pesa is the conduit for half of Kenya’s GDP. Credit goes from phone to phone, and that credit is a new form of money, making the kinds of facility you get from a bank account available to all sorts of people who don’t have one. Once you have a record of successful payments on your phone, merchants and institutions will take that as a sign you can be extended other forms of credit, and you can start to move from the informal economy where the poor are trapped – where there are no records of their credit, no records of what they own – to the wider economy. That’s huge.

The world’s population is seven billion. Two and a half billion adults don’t have a bank account. Paul Vigna and Michael Casey’s excellent book Cryptocurrency explains what that means:​3

Somewhere in the order of five billion people belong to the households that are cut off from a financial system that the rest of us take for granted. They can’t start savings accounts. They don’t have checking accounts. They can’t get credit cards. They live in places where banks don’t want to go, and because of this, they remain effectively walled off from the global economy.

But there are at least seven billion mobile phone subscriptions in the world (four and a half billion people have access to a flush toilet). So more than twice as many people have a mobile phone as have access to a bank account. If your phone can give you access to the things you would need from a bank, well, you’ve just disinvented the need for banks, and fundamentally changed the operation of the money system, across whole swathes of the developing and emerging world.

The reason phones can do this is because they embody a remarkably high level of trust. You can trust that the phone is the property of the person who owns it, because the combination of sim card technology and pin numbers is very strong. Behind the user-friendly façade of chip and pin are cryptographic techniques of industrial strength. Indeed, the pin number technology used in cashpoint machines initially evolved as a question and response protocol to confirm nuclear weapon access codes. You can trust that this person who owns the phone is who they say they are: that basic act of trust is fundamental to the operation of all money systems.

What’s making this possible is cryptography. Cryptography is also central to one of the most interesting developments in the world of money, and that is bitcoin. I’m not sure whether bitcoin is likely to be the most consequential of all these developments: peer-to-peer lending, and non-bank payment systems of the M-Pesa type, seem to me at least as likely to change lives, especially the lives of the poor. But there’s no denying that bitcoin is the best story.

*

Bitcoin is a new form of electronic money, launched in a paper published on 31 October 2008 by a pseudonymous person or persons calling himself, herself or themselves Satoshi Nakamoto. Note the date: this was shortly after the collapse of Lehman Brothers on 15 September, and the near death of the global financial system. Just as the Civil War was the prompt for the United States to end private money, and the crisis of Kenyan democracy led to the explosive growth of M-Pesa, the global financial crisis seems to have been a crucial spur, if not to the development of bitcoin, then certainly to the timing of its launch.

Bitcoin’s central and most exciting piece of technology is something called the blockchain. This is a register of all the bitcoin transactions that have ever happened. Every time something is bought or sold using bitcoin – remember, that means every time something moves from one place in the register to somewhere else – the new transaction is added to the blockchain and authenticated by a network of computers. The techniques are cryptographic. It’s impossible to fake a new addition to the chain, but it’s relatively easy (by relatively easy, I mean relatively easy for a huge assembled array of computing power) to verify a legitimate transaction. So: impossible to fake but simple to verify. The entities transferring the money are anonymous, and at the same time completely transparent: anyone can see the bitcoin addresses involved, but nobody necessarily knows to whom they belong.

This combination of features has extraordinary power. It means that you can trust the blockchain, while knowing nothing about anyone else attached to it. Bitcoin is in effect a register like the one kept in people’s memory on Yap, but it’s a register that anyone can see and to which everyone assents. For the first time in human history, we have a register that does not need to be underwritten by some form of authority or state power, other than itself – and, as I’ve argued, that register isn’t some glossy add-on to the nature of money, it actually is how money works. A decentralised, anonymous, self-verifying and completely reliable register of this sort is the biggest potential change to the money system since the Medici. It’s banking without banks, and money without money. The next several paragraphs give a short technical explanation of how bitcoin works; if you aren’t interested, see you at the dropped letter.

The profoundest mystery about the physical universe is that it is so intertwined with mathematics. Gravity is inversely proportional to the square of the distance between two objects. Why? Why does pi, essential in calculating the circumference of a circle, also prove essential to calculating the area of a circle: why is it an exact value, not just a rough guide or rule of thumb? Why does it also turn up in so many other places in mathematics? Why, for instance, is the probability that two random numbers have no common factor equal to 6/π2?

We don’t know why maths reaches so deeply into the texture of physical reality. One of the hardest things to understand about cryptography is that it rests on something that is inexplicable, and that is it works. As Julian Assange has said,

it just happens to be a fact about reality, such as that you can build atomic bombs, that there are math problems that you can create that even the strongest state cannot break … there is a property of the universe that is on the side of privacy, because some encryption algorithms are impossible for any government to break, ever.

The effectiveness of cryptography in essence rests on a single truth about mathematics: that it is impossible to factorise big numbers. For any number, there is no way of working out if a smaller number divides into it, short of actually doing the calculation. This might sound like a small point, but it means that when you have very long numbers – numbers that are hundreds or thousands of digits long – there is no way of breaking them down into factors other than by trying every smaller number and seeing if it fits. With very very big numbers, that process is, in practice, impossibly time-consuming. This makes very long numbers, and the prime numbers which are their factors, into miraculously effective cryptographical entities; the basis for all contemporary codes. This is in turn a hard fact for civilians to swallow, notwithstanding that it underlies more or less everything we do, in business terms, on the internet. (Note that having secure codes is not the same as having secure computers. Breaking into people’s computers is a completely different story from breaking their codes – and once you’ve broken in, it often doesn’t matter what the host is doing cryptographically.) To grasp bitcoin – or to believe in bitcoin – you do have to take this power on trust.

*

There are three main crypto-mathematical techniques at work in bitcoin. The first is the matching of a public address – that’s the bitcoin address of any given user – with a private key which provides access to that address. Although the cryptography involved in this process is fearsome, drawing on those aforementioned properties of prime numbers, it is so widely used – every time you use a credit card, every time you use a pin number – that we’ll just take it for granted here. When you spend some bitcoin, all you’re really doing is changing an entry on a digital register from address A to address B: at that point, your transaction is broadcast to the network, where it takes its turn with other transactions waiting to be compiled into a ten-minute chunk of transactions, known as a ‘block’.

This is where the miners come in. (‘Mining’ is a bad metaphor for what these computers do: it’s more like clerking or verification. But mining is what it’s called.) Miners take this ten-minute block of transactions, each of which combines the two addresses of the parties to the transaction, the quantity of bitcoin moved and a time stamp, and run them through a ‘hash function’. These are cryptographical algorithms for encoding information: the one bitcoin uses is called SHA-256. The hash function takes a stream of information of any length and turns it into a unique set of letters and numbers, of a fixed length. Here is ‘The cat sat on the mat’ run through SHA-256: 500532af74c472e39c7d685fddb727c3bf461ce41118f29f856bafe4024fc303. And here for purposes of comparison is ‘The cit sat on the mat’: a8727c0891cec28e10c03 aa09c759d92fd628e131435b502c04e60d 09ce4ef76.

As we can see, the output is sensitive to any change in the input: alter so much as a single letter and the entire hash changes. Note that however long and complicated the input, the output is always 64 characters long. Just to make the point, here is SHA-256 hash of the entire text of Ulysses: 6ff1c1a80b68b5414423a7e2e061d5f2f c09f7c4e86c4987e573bebc4e4991dd. Put all this together, and you have a system which makes it very easy to check whether a given text has been hashed correctly: you just run it through the algorithm. At the same time it is impossible to guess the input from the output. There are just too many possibilities: it is mathematically impossible to land on the correct one. Anyone can check the hash function of Ulysses online in about ten seconds. Every computer in the world linked together could not reverse the encryption, and work out that the input behind the hash is Joyce’s novel. This is just a glimpse of the magic power of encryption.

Miners take the transactions in the block, hash them, and add them to the hash of all the transactions that have ever happened in bitcoin. That’s right: the blockchain is a register of every transaction, however small, which has ever happened in the currency. The miners then run the hash through a calculation, set up by Satoshi, which makes them come up with a solution that finds a fixed number of zeros at the start of the hash. That’s a trick to ensure that the calculation is sufficiently difficult, for reasons I’ll get to in a moment. There’s no short cut to this process, dependent as it is on sheer brute mathematical force. This is what is called a ‘proof of work’, to show that the miners have been through the necessary work involved in finding a solution. The proof of work is the third piece of mathematical/cryptographic wizardry involved in bitcoin. The miners throw numbers at the problem until one of them sticks and a solution is found. (Hence the mining metaphor, the idea that they’re digging for the money.) This solution is then broadcast to the entire network.

At the point when the transaction is broadcast to the network, Satoshi did another clever thing. One of the problems faced by cryptocurrencies is the ‘double spend’ problem. A bitcoin is just a string of numbers: how can you tell that Joe, the customer in your coffee shop, hasn’t just cut and pasted the numbers he’s already used four times today? Bitcoin solves this by having the whole network check the entire register every time a new block is added. When the winning miner broadcasts the block, the computers on the network run through it to check that all the transactions on it are legit, and that no bitcoin has been double-spent. They in effect vote on the legitimacy of the transaction, and once the transaction is accepted, it is stamped with the number of the block and added to the blockchain. The miner who found the correct solution is compensated for their work in bitcoin: they are paid in the currency, for the work they do in validating transactions in the currency. This was another brilliant piece of design on the part of Satoshi, creating an incentive, inside the network, for people to take part in making the network run.

The mathematical sophistication of bitcoin brings with it a couple of compromises. One is what’s known as the ‘51 per cent problem’. OK, so in principle nobody can double-spend, because the blockchain checks every transaction and votes on it. But what if the bad guys were to get control of 51 per cent of the computing power on the network at any given moment? Then they could validate any transaction they wanted. There would be no way of stopping them doing anything they felt like doing with fake and double-spent coins. There’s no real solution to the 51 per cent problem, other than the sheer size of the network, which is unreassuring, as if a bank were to say that the only thing which stops criminals emptying your bank account is not some absolute principle of safety, but just that doing so would be too much effort. This is a difficulty, and one which stands out all the more given the sophistication with which Satoshi solved so many of the other conceptual problems of the new currency.

Another hard thing to ignore is the amount of energy used by miners. As bitcoin has got more popular – not civilian-popular, but nerd-popular and cutting-edge-capitalist-popular – the mining process has had more and more computer power thrown at it. The process is wasteful, since most of the mining, most of the time, is by definition unsuccessful, because only one miner wins the race. As Vigna and Casey point out in Cryptocurrency, by the middle of 2014, the bitcoin network, which

was then producing 88,000 trillion hashes every second, had a computing power six thousand times the combined power of the world’s top five hundred supercomputers … And just two and a half months later, it had almost trebled to 252,000 trillion hashes. The world has seen nothing like this level of computational expansion. That’s why some doomsayers are predicting that if bitcoin continues on its present path, the planet faces an environmental catastrophe.

The amount of energy used by the computers attached to the network can’t be sustained. This is some way off, but there’s no denying that the process of mining is inherently wasteful. (Bitcoin miners have a preference for setting up in places where it’s cold, to cut down on their air-conditioning bills.)

There will only ever be 21 million bitcoin: the finite nature of the currency was Satoshi’s way of making sure that, unlike the fiat currencies that governments are free to abuse, nobody could ever destroy the value of bitcoin by arbitrarily deciding to create more of it. The schedule is for these bitcoin to be created over the course of 130 years. As more computing power is added to the network, it becomes necessary to make the mathematical challenges harder, to slow down the miners’ progress. That’s where that string of zeros at the start of the proof of work comes in handy: changing the number of zeros immediately affects the difficulty of the calculation, to slow down the mining of the coins. But this does mean that an awful lot of energy is going to waste. It’s an ugly side effect to a system of great intellectual elegance.

*

The result has been success for the currency, a much bigger success than most people who’ve never heard of it might suspect. The total value of all the bitcoin in circulation, as I write, is £4.24 billion. That number changes, often with disconcerting rapidity, since the price of bitcoin is sharply variable. This puts outsiders off, since one of the most basic functions of money is to store value; bitcoin is a lousy store of value, as many observers have pointed out. Bitcoin, however, already does an OK job with one of money’s other main functions, as a medium of exchange. You can buy plane tickets, book hotel rooms, buy computer equipment, food and pretty much anything else with bitcoin, which is now accepted by tens of thousands of businesses. Indeed, since you can buy gift cards with bitcoin, and use the cards at Amazon and other e-commerce sites, you can in effect buy anything you want using the cryptocurrency. There are even bitcoin cashpoint machines. I went to look at one the other day, in a café in Bermondsey. The ‘SatoshiPoint’ was at the back of the premises, past the blackboard where a flat white was labelled a ‘Fat Wife’, past the cats’-cradle of outstretched hipster legs and MacBook Air charging cables, past the merchandise table of coffee mugs with the slogan ‘Underneath your tattoos you’re still a mainstream cunt.’ The SatoshiPoint was broken. Tant pis, as Satoshi would say, if he/she/they were French, which he/she/they probably aren’t. It doesn’t alter the fact that bitcoin has done very well for a form of money only seven years old, with no entity backing it other than lines of code running on a network of computers.

The growing utility of the currency has attracted attention. Citizens of countries such as Argentina, whose governments have a near perfect track record of debasing their own currency and destroying the savings of their citizenry, have shown signs of preferring bitcoin to their own state’s money. One of the liveliest case studies in Nathaniel Popper’s brilliant Digital Gold concerns Wences Casares, a highly sophisticated (and very successful) Argentine investor whose interest in bitcoin comes from his up-close-and-personal view of a broken fiat currency.​4 Casares is a big investor in and evangelist for bitcoin, not (or not only) because it will make him rich, but because it seems to him genuinely preferable to state-backed fiat money. He’s not the only one.

The mathematical sophistication and philosophical suggestiveness of bitcoin are not, however, the whole story. An effectively anonymous, untraceable way of moving money: gee, hmmn, I wonder who’d be interested in that? It’s no surprise that the first big-business application of bitcoin came in the form of a criminal enterprise. Satoshi Nakamoto’s paper was published in October 2008. The detailed workings of the new currency, including the code which would operate it, were published on 3 January 2009. The first ever transaction made with bitcoin was a deliberately experimental, avant-garde purchase of a pizza, for 10,000 bitcoin, made on 22 May 2010. (The community marks the anniversary of the first transaction by celebrating Bitcoin Pizza Day. At current values, that pizza cost £2.77 million.) The first large-scale criminal application for bitcoin began life months later, early in 2011.

*

Silk Road was an online drug market, set up by a charming, handsome, 26-year-old Texan called Ross Ulbricht. Ulbricht, who has an undergraduate degree in physics and a master’s in materials science and engineering, was (is) a strange, very 21st century combination of driven and feckless. He was not the first and will not be the last person to be led astray by a dream of the internet start-up route to billions. While doing his second degree, Ulbricht contracted a bad case of Austrian School economics, and become convinced that government and taxation were essentially coercive systems. (This revelation occurred while he was attending Penn State, a publicly funded university.) So – to fast forward slightly – he set up an online exchange where buyers and sellers could meet to trade anything that did not involve doing harm to others: what that meant in practice was no to child pornography, but a big yes to fake IDs, guns and, especially, drugs. The exchange was accessible only via Tor, the highly secure internet browser which hides the location of users so successfully that it is a great favourite of terrorists and paedos. (You may be wondering: who could possibly have created such an evil piece of software? Answer: the US navy. It invented and indeed maintains Tor as a means of communicating with spies and informants, and a tool for dissidents in totalitarian regimes. The next time you hear a securocrat talking about the need to expand internet surveillance, you may find yourself wondering why our allies invented, distributed and continue to support the single most effective web tool for terrorists, criminals and paedos. The answer is that the security classes think the usefulness of Tor outweighs the harm it causes. Except that perspective often seems to escape our leaders when they’re talking about the need to spy on us.)

Tor gives anonymity and geographical unlocatability to all its users; bitcoin gave an anonymous, non-locatable way of transferring payment. The result for Silk Road, which combined the two, was explosive growth. Within two years, Silk Road was one of the most successful internet enterprises in the world, and had attracted a buyer willing to offer $1 billion. The man running it went by the pseudonym Dread Pirate Roberts, an attempt by Ulbricht to imply that the person behind the site had changed over time, since in The Princess Bride the identity of the DPR is handed down from one incumbent to the next. In 2013 Dread Pirate Roberts told a reporter in an encrypted internet chat that he now thought the site was worth ten or eleven figures. If his business had been legal, that estimate probably would have been accurate.

Ulbricht had, however, made a mistake. Once, and only once, in the early days of Silk Road, he had used his real email address in a forum discussion which clearly showed his involvement in running the site. He realised and quickly deleted the post, but it had already been archived, and so when the Feds came looking, they found the email address, giving them a prime suspect for DPR. By now Silk Road was a flagrant, brazen taunting of the US legal system. ‘Every single transaction is a victory,’ DPR announced, over the ‘thieving murderous’ state. DPR had a book club. It featured lots of Austrian School economics. He was in favour of a world in which ‘the human spirit flourishes, unbridled, wild and free!’ ‘Once you’ve seen what’s possible, how can you do otherwise? How can you plug yourself into the tax eating, life sucking, violent, sadistic, war mongering, oppressive machine ever again? How can you kneel when you’ve felt the power of your own legs?’ Elevated sentiments, but in reality Ulbricht was paranoid, terrified, and had even gone so far as to commission assassinations of potential informers. One of the would-be murderers was an FBI plant. The other commissioned killing had an unknown outcome, because nobody seems to have been murdered: the most likely explanation is that somebody or bodies pretended to be hitmen in order to con Ulbricht out of money. (Neither case has come to trial.) Dread Pirate Roberts had completely lost his marbles.

That didn’t make him any easier to catch. It’s not that Ulbricht nearly got away with it: he didn’t. He was nonetheless hard to pin down, because, even once the Feds knew who he was and what he was doing, that combination of Tor and bitcoin was still powerful. To convict him they would have not just to catch him at it, but to grab the computer out of his hands while he was in the middle of criminal activity. Otherwise there would be no way to link him with the activities on Silk Road. ‘Put yourself in the shoes of a prosecutor trying to build a case against you,’ DPR said in an online chat. ‘Realistically the only way for them to prove anything would be for them to watch you log in and do your work.’

Ulbricht had set up a system whereby simply closing his computer would permanently encrypt his hard drive. He could do the same just by hitting a couple of keys. They would have literally to snatch the machine out of his hands before he could so much as touch the keyboard. The Feds would have one chance and one chance only to catch him, and they would have to grab him at his computer while he was logged in as DPR and running Silk Road. So that’s what they did. On 1 October 2013 Ulbricht was sitting in a public library in San Francisco, logged into Silk Road via the library’s wifi. He was in an online chat with an FBI agent whose job was to make sure Ulbricht was still online when his colleagues swooped. Ulbricht was at a desk across from a slight young Asian woman when a couple of typical San Francisco street people began arguing loudly just behind him. He turned to look, and the young woman grabbed his laptop: she was an FBI agent. So were the street people. Nice one, the Feds. Ulbricht was logged into Silk Road under the account ‘/Mastermind’. Game over for Dread Pirate Roberts. Ulbricht went on trial in 2015, was convicted, and is serving two life sentences without the possibility of parole.

There are several morals to this crazy, sad, fascinating story, brilliantly told in two long pieces of Wired reportage by Joshuah Bearman, and also in Digital Gold.​5 From the bitcoin point of view, Silk Road was evidence for the largely but not entirely true maxim that there is no such thing as bad publicity. The first thing many outsiders heard of bitcoin was the collapse of Silk Road. You might have thought that the connection between the new kind of money and the new kind of criminal enterprise was off-putting, but it didn’t work like that, mainly, I think, because the scandal/disaster of Silk Road contained a nugget of public relations magic for bitcoin: it showed that the currency has value. You could use bitcoin to buy and sell actual real world things that people want, stuff like cocaine and handguns and fake driving licences. If the money was good to buy those things, it would be good for other stuff too.

This speaks to the first and loudest and most persistent doubt most civilians have about bitcoin: why on earth it has any value at all. The truthful answer – which concerns the arbitrary basis of all monetary value – tends not to reassure sceptics. What Silk Road provided was a proof which went beyond argument: it showed that it just does, OK? This point was all too convincing for some of the officials involved. In a twist which would seem too rich in a work of fiction, two of the agents who hunted DPR, Secret Service agent Shaun Bridges and DEA man Carl Force (!) turned out to have stolen bitcoin from DPR. They pleaded guilty to charges of money laundering and obstruction of justice. Force got 78 months and Bridges 71. Even federal agents fell victim to the siren call of the anonymous currency.

In the process of arresting Ulbricht and shutting down Silk Road, the FBI became one of the world’s larger owners of bitcoin, because it seized the site’s considerable assets: 144,000 bitcoin, worth £43.9 million at today’s prices. It was a point of interest what it would do with them, and a point of danger, too, since it seemed possible that once the new currency had the attention of the authorities, they might conclude that this extra-governmental, anonymous, untraceable money was, in and of its own nature, illegal. Instead, what the FBI did, after thinking for a bit, was what it does to other confiscated assets: auction them off. The implicit point was not missed: the Feds say bitcoin is legal. It follows that bitcoin has legitimate uses. That was a strong message. Bitcoin emerged from Silk Road in better shape than ever.

*

The next big scandal to affect bitcoin could and arguably should have been more damaging. It concerned an online exchange, based in Japan, called Mt Gox. (The name comes from the site’s previous existence as a trading forum for the nerd-beloved trading card game Magic: The Gathering. It’s an acronym of Magic: The Gathering Online Exchange.) Mt Gox came into being as the answer to the question, how can I get hold of some bitcoin, and/or how can I turn this bitcoin I have into real money? It was the place where you could buy bitcoin at the prevailing rate of exchange with whatever currency you held. It would store those bitcoin for you. As and when you chose to exchange them for cash, it would find a buyer. There were other places where you could do that, but Mt Gox was by far the biggest and best known: by 2013, it was handling 70 per cent of all bitcoin transactions.

Mt Gox was located in Japan, and was run by a Frenchman called Mark Karpelès. He had the background characteristic of many cutting-edge computing types, combining advanced mathematical skills and a high degree of social isolation. The early bitcoin world was convivial, with many conferences and meet-ups, at which the community of early adopters, an evangelical crowd, would hang out together and exchange ideas. Everybody knew everybody. Karpelès didn’t go to these gatherings. He had an unusually close relationship with his cat, Tibanne, whose health was not robust. Tibanne needed special injections which only Karpelès was able to give, and that made him unable to travel to meet-ups.

Karpelès had a clear vision of how important bitcoin could become: while running Mt Gox he was designing a point-of-sale machine, like a credit card reader, which would accept the currency; he was also working on a bitcoin café in Tokyo, which would be a showcase and proof of concept for the currency. But Karpelès, along with his skills and his ideas, had something else, too, a trait apparent in many star players from the digital world. He had very little sense of what he could not do. He didn’t understand limits and practicalities. It is difficult to do ingenious new things with digital ones and zeros, and the people who have done so are correctly aware of how clever they are. But it is even more difficult to do clever things which are not digital. The digital stars dislike and resent the intractability of the non-digital world, full as it is of competing interests, resentful incumbents and human challenges. Mark Zuckerberg at Facebook tells his employees to ‘Move fast. Break things.’ Those maxims are much more useful when you’re dealing with digital bits than when you’re dealing with people. The generation of digital ‘disruptors’ and innovators have a shared tendency to imagine that they have important insights into worlds they don’t in fact understand.

In the case of Mt Gox, the problem was basic: Karpelès couldn’t run a company. Mt Gox’s employees were on the second and fourth floor of a Tokyo office building. Karpelès’s office was on the eighth floor. The employees often had no idea what their boss was doing, and since he kept a tight hold of the main functioning of the business, that meant nobody knew what the hell was going on. That mattered, because it became clear in 2013-14 that something was awry inside the world’s main bitcoin exchange. Transactions were notoriously slow. Bitcoins being held on the exchange were worth $100 more than bitcoins elsewhere. That’s because if you had money at Mt Gox, it took so long to get hold of it that it was easier to turn the money into bitcoin, and then transfer the bitcoin elsewhere: the mismatch between supply and demand drove up the price, as economics teaches us it will. There had always been problems with the Japanese bank that handled Mt Gox’s transactions, but these difficulties seemed to go deeper. Nobody really knew what was going on, apart from Karpelès, and he wasn’t telling.

On 7 February 2014, Karpelès suddenly closed down all transactions on Mt Gox. He put out a statement blaming a flaw in the bitcoin protocol that allowed users to alter transaction codes in a manner that made it impossible to tell if the transaction had gone through. That would enable them to spend money twice – which was exactly one of the technical problems Satoshi had supposedly eliminated with the creation of the blockchain. There was a huge backlash from the bitcoin community at Karpelès’s announcement, because it turned out this ‘quirk’ in the protocol was well known to developers, and all the other exchanges had developed ways of working around it. Hackers began using the newly publicised flaw to attack bitcoin exchanges.

The flaw was a red herring. The real problem facing Mt Gox was, quite simply and shockingly, that it had lost all its bitcoin. To understand how this can happen, you need to grasp that when you own bitcoin, you don’t own anything physical: what you own is an entry on the register. Your ownership is merely access to that entry on the register. As for ‘you’, in this context all you are is an address on the register: that’s why bitcoin is anonymous. The address, which is nothing more than a string of numbers, could belong to anyone. To get access to it, you need its key: another string of numbers, cryptographically matched to that specific bitcoin address. So the address is one string of numbers, held publicly on the register; the key is another string, held privately by the bitcoin’s owner.

The analogy with a physical key, however, is not complete. Lose a house key and you can ask your neighbours for the spare you thoughtfully gave them, or call a locksmith, or break in through a side window. Lose a cryptographic key, and you have irrevocably lost access to your information. That string of numbers is unforgiving. The history of bitcoin has some happy surprises, such as the story of the Norwegian electrical engineer who bought $26.60 worth of bitcoin in 2009, then forgot all about them until he saw coverage about the cryptocurrency in 2013. He couldn’t at first remember the password he had used to encrypt his private key (that must have been a sweaty few moments) but then he did and the coins were still there. They’d gone up a bit: to $886,000. He took a fifth of them and bought a flat in a posh bit of Oslo. That’s a happy ending. But the unforgiving power of the public address/private key combination has also seen 7500 bitcoin lost under a landfill outside Newport in Wales, when an IT worker chucked out an old hard drive on which he had stored the private keys from his 2009 bitcoin stash. Current value of loss: £2.1 million.

Satoshi’s idea had been for people to keep their bitcoin keys in a ‘wallet’, a private digital locker. You’d go online when you needed to spend something from the wallet, but otherwise it would be stored safely on your computer or mobile phone or whatever. The disconcerting power of the address/key combination, though, led people to want another solution to keep their keys safe – and that, ironically, led them towards places such as Mt Gox, or indeed Cryptsy, the roughly similar exchange which collapsed in January in very similar circumstances. By similar circumstances I mean: they lost a lot of bitcoin and don’t know how. The bitcoin were supposedly in ‘cold wallets’ – i.e. offline wallets – which ought to have meant they were safe. The proprietor of Cryptsy posted this message on the company blog:

A very interesting fact here, however, is that those bitcoins have not moved once since this happened. This gives rise to the possibility they can be recovered. In fact, I’m offering a bounty of 1000 BTC for information which leads to the recovery of the stolen coins.

If you happen to be the perpetrator of this crime, and want to send the coins back no questions asked, then you can simply send them to this address:

19qnoAeottHy7G8qATjpbaP7RXNigQXLTP

There’s something sweet about asking someone who has stolen lots of money – 10,000 bitcoin, worth £2.8 million – to pretty please just give it back, and you promise not to be cross. But there’s something completely idiotic about it too. From the same blog post: ‘Some may ask why we didn’t report this to the authorities when this occurred, and the answer is that we just didn’t know what happened, didn’t want to cause panic, and were unsure who exactly we should be contacting.’ The note of bafflement is embarrassing. It’s as if it had never occurred to the masterminds at Cryptsy that a deregulated currency, explicitly constructed to be outside state control and policing, might tempt thieves, and might also mean they’d have a problem getting help from the authorities. As for the precise particulars of what happened to Mt Gox’s bitcoin, we’ll probably have to wait for Karpelès’s trial to find out: in August 2015 he was arrested by the Japanese police and in October he was charged with embezzlement.

The two best books on bitcoin itself are Vigna and Casey’s Cryptocurrency and Popper’s Digital Gold. Vigna and Casey are excellent on the technical background to the currency, the detail of how it works. They convincingly explain the trajectory of thinking most people follow when they hear about the currency, from Disdain through Scepticism, Curiosity, Crystallisation and Acceptance. Their book leaves you thinking there is a bright future to this cryptocurrency lark. Popper’s book is fascinating on bitcoin’s history, telling the stories of both the true believers and the early adopter-investors, but not sparing specifics on the many scandals and panics bitcoin has already gone through in its short life. The effect of reading both books in succession is to hear first the reasons bitcoin is full of potential, and then the reasons it is full of risks. One of the most off-putting strands in Popper’s book concerns the all too present threats of hacking, extortion and theft. The Mt Gox scandal has been the worst of these so far, but there will certainly be more to come.

There was an example of the kind of risk involved in dealing with the currency in March 2014, when Satoshi’s real identity was erroneously ‘revealed’ by Newsweek. Their mistake, hilariously, was to pick a real Japanese-American man called Satoshi Nakamoto, who called the currency ‘bitcom’ and told reporters, accurately, ‘I got nothing to do with it.’ He then offered an exclusive interview to the first person who would buy him lunch. It became rapidly and irrevocably clear that Satoshi wasn’t, you know, Satoshi.

Before the mistake was exposed, though, many bitcoiners pointed out what a dangerous position the magazine might have put Satoshi in. If he were the cryptocurrency’s creator, he would also be the owner of many early minted bitcoin. His holdings could, and likely would, be worth hundreds of millions of dollars. The key to those holdings would be kept somewhere – probably at his house. All a thief or extortionist would need to get hold of roughly half a billion dollars was that string of numbers. Bad men have been tempted to do bad things by much smaller incentives than that. This is one of those times when the people advocating for something end up being unwitting advocates for the other side of the argument. Wences Casares, the Argentine investor described by Popper, is an impressive advocate for bitcoin. And yet this detail stuck with me: he and his co-investors store their bitcoin keys in an offline laptop stored in a safe deposit box. No other form of computer storage is sufficiently secure. If those are the lengths you have to go to in order to defend yourself from crooks, what does that say about the safety of the cryptocurrency?

*

This history of criminality, fraud and disaster might well, you’d have thought, add up to a story of failure. It hasn’t. In parallel with the high-profile, front-pagey things that have gone wrong with bitcoin there has been a consistent trajectory of growth and increasing interest. For all the things that have gone wrong, the currency itself has not collapsed, and has not been shown to be mathematically or conceptually flawed. The fact that the world is full of crooks, thieves, con men and incompetents doesn’t invalidate the use of other types of money, so why should it invalidate bitcoin, just because it has so many criminal-friendly features? That seems to be the thinking. In any case, this currency, which is based on nothing more than mathematical calculations, is now worth billions of dollars, and has moved a long way from the early-adopting internet libertarian fringe of its early supporters. The irony is that success has brought the biggest dangers yet to the continuing existence of the cryptocurrency.

The first of these threats comes in the form of what nerds call ‘forking’. The whole point of open source software, such as bitcoin, is that it is released into the wild, and users are allowed to amend and tweak it as they see fit. If a version is changed so that it becomes in some respects incompatible with other versions, that form of the software is said to be ‘forked’. The software which runs Amazon’s Kindle e-reader, for instance, is a forked version of Google’s open source Android operating system. (It is, to use one of my favourite tech terms, a ‘forked Android’.) The open source nature of bitcoin has meant that the community can make changes to it, and that these changes are in effect voted on: bitcoiners either download and use the software, or they don’t. It’s a kind of ongoing plebiscite. When problems have arisen, they were adjudicated first by Satoshi him/her/it/themselves, and then after he/she/it/they stopped being directly involved in running the cryptocurrency in 2011, by a small group of five ‘core developers’ led by a computer scientist called Gavin Andresen.

What’s happened now is that there is a split in the bitcoin community, and also among the core developers. The issue is a recondite one concerning the block size – the amount of data in those ten-minute blocks of transactions. Satoshi set a block limit of one megabyte, apparently with the intention of having it rise over time as the size of the network, number of transactions and power of ordinary computers grew. One part of the community thinks that limit is about to become a crisis for the currency, which will grind to a halt as transactions have, in effect, to queue to be added to the blockchain. At that point, the currency becomes useless. So a group of developers, including Gavin Andresen, launched Bitcoin XT in August 2015, which is bitcoin as we know and love it but with a larger block size. Another group of developers disagrees: they think the change will take bitcoin too far in a corporate-friendly direction, and would prefer a smaller, slower, ideologically purer version of the cryptocurrency. The dispute has been acrimonious, and has seen a huge hacking attack launched against the XT network, and all mentions of XT censored from official bitcoin forums. So bitcoin is now forked. Mike Hearn, one of the people behind XT, quit the bitcoin world in January as a result of the split, and now regards the currency as a failed experiment. ‘Despite knowing that bitcoin could fail all along, the now inescapable conclusion that it has failed still saddens me greatly,’ Hearn wrote in a strongly felt, strongly argued blog post. Bitcoin will either recover from this, or not.

It should also be said that some bitcoiners believe more in the technology than in its use as money. David Birch is the author of a fresh, original and fascinatingly wide-ranging short book about developments in the field, Identity Is the New Money.​6 His is the best book on general issues around new forms of money, and new possibilities generated by blockchain technology. You finish his book convinced that something is happening in which the register, and credit more generally, and money, and banking, and identity, are all starting to blur together. That said, he’s not sure about bitcoin the currency. ‘I’m not convinced that money or payments is the optimum [use] of the technology,’ Birch said, in response to this latest kerfuffle. It’s easy to see the force of that, given that even in bitcoin’s pristine form, it takes ten minutes for a block of transactions to be compiled and sent to the network for verification and adding to the chain. There is something very unmoneylike about that inherent delay and inherent complication. Bitcoin may instead have most significance not as money but as a way of authenticating identities, exchanging contracts and executing transactions. In January, the UK government’s chief scientific adviser issued a report which said that ‘distributed ledger technologies have the potential to help governments to collect taxes, deliver benefits, issue passports, record land registries, assure the supply chain of goods and generally ensure the integrity of government records and services.’ The possibility is that the blockchain could be adapted to do this with lower levels of friction, lower levels of cost and higher levels of security than any existing system. This may not be the blockchain in its original bitcoin form, but some other blockchain or blockchains, using subtly different versions of Satoshi’s brilliant technology. It’s this potential that has attracted the attention of – cue music that indicates the arrival of bad guys – the banks.

Many people in the world of finance followed the bitcoin trajectory Vigna and Casey describe, from disdain through curiosity to acceptance. Their interest is mainly in blockchains. The banks have looked into the possibility of better, faster, cheaper systems powered by blockchains, and have concluded that it’s possible for these to be a source of disruption and disintermediation of their business. Alternatively, they will be another profitable thing the banks own. They prefer the second option. A number of competing syndicates, funded and largely owned by the banks, are rushing to develop and patent proprietary, finance-friendly versions of blockchain technology. A consortium called R3Cev is backed by 42 financial companies and seeks to develop what would in effect be a private blockchain; Goldman Sachs, one of the firms behind R3Cev, has also filed a patent for a private blockchain-backed currency called SETLCoin (one wag at the FT has dubbed it ‘the vampire’s quid’); Digital Assets Holdings, another blockchain company, is run by Blythe Masters, the English former J.P. Morgan executive who did more than anybody else to pioneer the credit default swap, the dazzlingly ingenious new financial instrument which was a huge success until it nearly destroyed the global financial system.​7 This is just a tiny sample, and there are many other bitcoin-related initiatives. One result is a great deal of confusion. Bitcoin was apparently a major topic of conversation at Davos this year, where there was evidently much blurring between bitcoin the currency, bitcoin the technology, cryptocurrency in general, the blockchain as in bitcoin, or the blockchain as in blockchains in general. The headline news is as follows: in the world of finance, the blockchain is definitely going to be A Thing.